JACK Cincinnati Casino

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15 reviews

 
(1)
 
(2)
 
(4)
 
(3)
 
(5)
Overall rating 
 
2.4
Slots 
 
1.9  (15)
Table Games 
 
2.3  (11)
Customer Service 
 
2.5  (15)
Player's Club 
 
2.3  (15)
Gaming Atmosphere 
 
2.5  (15)
Amenities or Hotel 
 
2.9  (7)
Food & Drink 
 
2.5  (15)
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Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
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15 results - showing 1 - 5
1 2 3
Ordering
Not the Same
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
1.0
Not a good move for Cincinnati. Jacks will runderstand this place in the ground. Can't win at the slots or tables. Can't get a drink at the slot machines. All the attendees are at theach higher limit tables. A shame this place will close down if they don't make some changes. Rewards are terrible. Bring back the Horseshoe.
T
Comments (0) | Was this review helpful to you? 4 0
Midwest
Overall rating 
 
1.2
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0
Almost all Midwest casino become crappy since 2011. The new younger , inexperience and greedy CEOs managed to control both the Ohio control commission agency as well as to limit a below 80% payback rate for all machines. It supposed to be 95%! They do this illegally and They do not care at all with all of these negative comments because our poor people are hopeless and keep coming back to get rubbed. Hopefully new generation will be more wise...
B
Comments (0) | Was this review helpful to you? 4 1
A super Ohio casino
(Updated: March 17, 2014)
Overall rating 
 
3.5
Slots 
 
3.0
Table Games 
 
4.0
Customer Service 
 
4.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0
Nice layout. Large poker room. Blackjack tables pay 3:2. $10 games through the week. Video poker could be better (avg 8:5). Friendly staff. NON-SMOKING!!! YEAH!!!!
Z
Comments (0) | Was this review helpful to you? 3 0
Poor Way To Run a Craps Pit
Overall rating 
 
2.6
Slots 
 
2.0
Table Games 
 
2.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
4.0
Management clearly has no idea how to run a craps pit or table. They will hold up play for any reason or no reason at all. The percentages of the game favor fast action, lots of bets, etc., but some "bright" person at corporate must have decided that the fewer rolls, the better. The dice get held while rude people (including one known at all the local places as "Crazy Mike") buy in during a roll. Good or lucky shooters get no momentum. No excitement because no one is winning. When this casino opened, the problem was the poorly-trained dealers; now it's the so-called management. Good restaurants are the only reason to go here. My action will go to the Hollywood in Lawrenceburg for now.
SO
Comments (1) | Was this review helpful to you? 3 0
Worst casino ever and getting even more worse
Overall rating 
 
1.4
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0
This place has gone to crap the buffet sucks the library lounge cold crapy cheese and veggies and old stale cold cut pieces ,no respect to regular players its just gone to hell i have even talk to some of their employees and they have had their pay cut so much that they don't care about the job either a really crappy place to go anymore so ive been going back to belterra and Hollywood and have been getting back what i have been missing out on . 
R
Comments (0) | Was this review helpful to you? 2 0
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