Open, clean "LasVega"-style casino with table games. Complimentary soft drink dispensers. Slot machine payouts are decent, esp. over their local competitor ESD. Though, weekend slot play not so fruitful (to low-rollers, at least). Overall, not a bad casino.
I've stopped in and played a couple of times while passing through town. Clean, respectable, decent overall layout, adequately-trained dealers with a reasonable attitude. Very friendly customer service reps at the player's club. No one particularly unfriendly, which is unusual in a casino this size. The place didn't blow me away, but it didn't antagonize me either, even when I lost money.
Table games are outrageous! Let it Ride $15 a stack, that's $51 a hand if you play 3-card and bonus. I can play the same game at the Rising Star boat and Mountaineer for $21. I was there a week earlier (on a Friday) and played all day at $5-10. The pit boss had the gall to accuse me of being wrong saying it was never at that rate. Both times their rack never had any red chips. They would pay people off with white and tell us to be patient. Both visits it took forever to get the rack filled. In a half hour, three dealers in row had no idea how to deal or pay the game off. Rising Star patrons never had anything positive to say about the Hollywood riverboat. Since they hosted a WPT event, folks say it went to their head, and they could care less about the "average" player. In an interview with the Dispatch, the head honcho gave the same PC comments. "Our limits are based upon business demand". What's that mean? Oh, Columbus must be a haven for high rollers, rigggghhhtt! $25-50 blackjack minimums? Give me a break. If you have to work for a living and can't afford to visit casinos more than once a month, you won't find much affordable at the Hollywood. I'll stick to the Mountaineer. Those patrons don't have a lot of positive things to say about Columbus or Cleveland casinos, and visitor comments go a long way with me. Not to beat a dead horse, but WV caters to the average player too.
On a side light, we stopped on the way out at a slot or two. In five pulls I hit for $800, then on another for 300 more. Took the grand profit and walked out, probably never to return.
$25 min on tables games even at 4 am? come on, i know you just opened, but that's outta control ... this is columbus ohio not a vegas high roller room... variations in slots is nice, but does seem a little tight so far....food was excellent and the place does look amazing ..poker room was really nice and limits on those tables were as expected, but i still can't get over the $25 min on the table games. even craps was $25 with only 2x odds . blackjack $25 min a few $15 mins, but it was for stud games