This place is a dump STAY AWAY Very rude from the bottom to the top been mocked and laughed at too my face by dealers and management the last 3 sundays in a row have all 3 incidents on video handing it over to ohio casino commission and the local news channels tomorrow morning 3/12/18 It's a must see video i promise you once u see these vids u will not step foot in this place
Regular patrons and populace are waking up to the fact that Hollywood casinos are a bad deal. The slots are so tight that it is abusive greed; Hollywood casino has taken advantage of the people of Ohio. Why has such manipulation and low slot payout been allowed to happen? After years of tight, never-paying slots, the gig is up Hollywood. People are no longer going. Your casinos are pretty empty now and it's because you stole from slot players for years, those who thought they were getting a fair game but we're playing slots set at the minimum payout allowed. This is not what Ohio citizens expected or deserve.
Wow, Hollywood in Vegas sucked too. Just as bad here. Smelled like MOLD when i first walked in. Sign up for the rewards, told 25 to 1,000 in free slot play, ok. UMM, got 5 dollars and a casino jerk standing behind me like i dont know how to play. BIG PUSH in this casino. Played a poker tournament with a bunch of 6 year olds running around like mama runs the place, and she very well does! Cell phones off while in hand, hey, how about no damn phones at the table? USED to be a respectable game.
This casino is worst of the worst. They have no clue how to treat people. Expect to be ripped off in each and every game. Rules: Blackjack can AA can split only once / no double down, No surrender , Plus dealers make mistakes in paying all the time. You have to keep count yourself if you dont want to be ripped off. Craps: Can only do 2x odds bet. All casinos offer at least 3x, at least where I have been. Poker: There are all the professionals working together. I was winning at the game and having a few drinks , all the professionals started ganging up on me. Calling the clock in 5 sec / asking floor to have my chips arranged in other order etc the BS kept going on and on. And they all do this together if someone outside is winning. Worst thing was the idiot dealer also called floor within 5 sec of action coming to me and floor also did not see what was going on and instead got me warned. If you go there to have fun you better go somewhere else. POKER is not where you will have fun since all the grumpy working together. The only time they talk is when they are trying to get on nerves of some outsider. Worst experience of playing poker. And Yeah on table games there are guys watching you all the time. One time a dealer paid me extra 25 bucks and floor came running in 2 mins and asked me to give it back. I wonder they do the same when dealer underpays ....Nope never had anyone running and telling the dealer you did not pay enough....you have to do that yourself. Beers are 4/5 dollars. Waitresses forget your orders sometimes. You have stand in a long queue in the bar. Half the staff just want to take advantage of you. Some waitresses won't even return the change until you ask. If you give $20 bill for a beer especially while playing they will purposely wait there hoping you forget to take change. This has been really the worst customer service ever in a casino. Also half the dealers don't even know the rules of the game they are dealing in ...absolute worst. They have to make that 500 mil invested so all the games are at worst. I have not seen any game which is not completely the worst offering in terms of odds.
From the laughable name to terrible attitudes of the d grade cocktail waitresses.. all the way down to the odd minimum bets.. I don't know where to begin to describe where this casino went wrong.. 1. Brings drinks.. That's easy.. 2. Don't get mad at me for drinking them fast... that's fun.. 3. Get a hotel.. Duh... 4. Possibly sprinkle a decent looking girl or 10 somewhere around the floor. 5. Drop the cocky attitude. This is westside of Columbus not hollyweird.. 6. Chill with the minimum bets.. We get it you spent too much on your giant hard to see projector and now are trying to make it back by over pricing your drinks and under delivering on the food portions. I was so stoked that Columbus had something cool for a change and come to find out they made an overpriced chucky cheese. 4 counts of weak sauce...