Review Detail

2.3 27
Worst of the WORST
(Updated: February 15, 2013)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
This casino is worst of the worst. They have no clue how to treat people. Expect to be ripped off in each and every game. Rules: Blackjack can AA can split only once / no double down, No surrender , Plus dealers make mistakes in paying all the time. You have to keep count yourself if you dont want to be ripped off. Craps: Can only do 2x odds bet. All casinos offer at least 3x, at least where I have been. Poker: There are all the professionals working together. I was winning at the game and having a few drinks , all the professionals started ganging up on me. Calling the clock in 5 sec / asking floor to have my chips arranged in other order etc the BS kept going on and on. And they all do this together if someone outside is winning. Worst thing was the idiot dealer also called floor within 5 sec of action coming to me and floor also did not see what was going on and instead got me warned. If you go there to have fun you better go somewhere else. POKER is not where you will have fun since all the grumpy working together. The only time they talk is when they are trying to get on nerves of some outsider. Worst experience of playing poker. And Yeah on table games there are guys watching you all the time. One time a dealer paid me extra 25 bucks and floor came running in 2 mins and asked me to give it back. I wonder they do the same when dealer underpays ....Nope never had anyone running and telling the dealer you did not pay enough....you have to do that yourself. Beers are 4/5 dollars. Waitresses forget your orders sometimes. You have stand in a long queue in the bar. Half the staff just want to take advantage of you. Some waitresses won't even return the change until you ask. If you give $20 bill for a beer especially while playing they will purposely wait there hoping you forget to take change. This has been really the worst customer service ever in a casino. Also half the dealers don't even know the rules of the game they are dealing in ...absolute worst. They have to make that 500 mil invested so all the games are at worst. I have not seen any game which is not completely the worst offering in terms of odds.
S
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