As far as I can tell the place is a good time I'm there everyday since a friend told me to go. The only hitch is at thistledown or the horseshoe you get treated better. I'm a rockstar reward holder and let me tell you that I spent over 500 there last night and I'm only showing 8 or nine points and I had 4 so no good in my opinion. Second, I went today and spent 50 dollars at least I think more like 70 to take part in the spin to win promotion and never came close to being rewarded a spin. There is something wrong with their system and should be adjusted. The staff on the other hand is excellent and are helpful and polite except don't call there and get transferred cause I received a voice message saying they weren't available and leave a message. I mean really? It's close to home but you can't turn your reward credits for cash or free play at the very least so that makes the other two casinos more appealing. I am not a wealthy man but budget recreation money towards gambling and it upsets me to think I'm being rewarded but really I'm getting bs I don't really want . The establishment is beautiful and the staff is excellent but the perks most places give are not there I'm considering cutting up my hall of fame card that who knows how much it cost to win that level player because I feel like they are not interested in keeping the regulars , no matter what they spend too happy.

The staff is excellent and the buffet is awesome there could be a better selection of rewards like trading for freeplay or less points to get the promotions because some of us are not rich and on a budget. The atmosphere is electric and it is a fun time every time I go. Thanks Northfield Hard Rock

Went there on April 7th, 2019 changeover to MGM from Hard Rock, more than half of machines not available, no selection, went to Center Bar, no dortmunder on tap, beers not what we liked. Ordered a Patty Melt, only ate two bites;, bread not grilled, onions not grilled, two minutes after we place order our food was brought, burgers were skinny tough, cooked early and left to dry out not freshly made like the Hard Rock did, what a disappointing day out! The workers didn't seem happy like before, the MGM is cutting corners, raising prices and the food is the worse. We will go the Jack casino and we will plan a trip to Cincinnati when the Hard Reopens their new casino, can't wait to eat at that Hard Rock café, real food, prepared when you order it! Some employees stated it will take time before everything is done better, but the MGM has been around for a long time, they should have taken more pride and made sure all employees knew what was expected of them. Could have worked on slots overnight when they aren't as many customers, we will not be back anytime soon!

My Wife And I Played almost 5 nights a week when they first opened. I quit going almost a Year ago because of the Tight Slot Machines. It's Not That you can't Get Lucky and win a little But to me It's The Fack That most of the time you win a Free spin and Nothing in Between a small win and A jackpot. For Example we always Played the Buffalo Machines Until We saw That even if you played max bet you almost never get any buffalos on The Left of the screen which is exactly the opposite of the way They were when we started going there. I usually play In The high rollers room for $5.00 or ten Dollars a spin and could do Ok. Now I can Put as much as $500.00 in the same machine and The Biggest Hit I had until all my Money was gone was Ten to 20.00 Dollars. My wife wanted to go to the casino last week and against my better judgement i Went with her. I played 7 different slots and Lost on all 7 after a few free spin hits. I watched her playing The Buffalo Machine she loves and she had 119 Free spins in The Bonus. when it was over she won $27.40 In The Bonus which is Pretty sad. I'm 74 Years old and have been Playing in Casinos all over The Country and I do Not Expect to hit a jacpot when I Play very often but to only win what the bet is Most Of The Time and Nothing in Between is Not acceptable. Three Red Sevens Pay $80.00 on The $2.00 Quit Machines whish I play all The Time. I put Thousands In those machines and Never Hit The 3 Red 7's. It should Pay The Jackpot because it never comes up. The Rest Of The Casino is Fine, well kept and The Workers are very helpful. It's a shame to Be 10 Minutes away and Now We Are Thinking of Trying The Two Jack Casinos Instead. Thanks Vic Faxio