Dealers confrontational. Argue when you’ve won money.

Security confrontational for talking to female worker. All around 0/10 Experience. Save your money for Hollywood. Someone please prove me wrong

Thought we'd have a good time. I was WRONG THE Slot Machines we're way to tight no one was winning money. We won't come here again due to living an hour away. Even if I lived closer I'd NEVER STEP FOOT in this place again. I like a chance to win Money not have it taken away

I visited Hard Rock Casino downtown Cincinnati, I was there enjoying my time, as I do once in a while, when I was approached by what appeared to be floor security stating that they have me on camera taking someone’s voucher for $77. All of the machines that I played this night 12/10/2021 had zero balance when I approached them. I never took anyones money, but was targeted to pay the money back, after I asked what they wanted me to do. I felt horrible that I was targeted, accused, and made to pay back money I didn’t steal without full investigation of circumstances. I’ve never had this problem before, and I’m the most honest person. I feel that I didn’t deserve this treatment, and should’ve at least been able to view that tape myself instead of being falsely accused!!! After speaking with management by phone(even worse situation)on 12/13/21; she stated she would look into the situation further; calls me back to insult me with saying I admitted to taking someone’s voucher. I NEVER said that to anyone!!! NEVER admitted that because it wasn’t true!!! I never had a full conversation with security for them to say I said that!!! They just straight up accused me with no chance to defend myself!! They’re LIARS!! This was BS, and if you ever visit this property be on guard, because they will falsely accuse you, state that they have you on camera and make you pay back money that was yours to begin with!!! The worst experience of my LIFE!!! NEVER AGAIN will I spend my hard earned money in this negative space!!!!

I have been coming here once or twice a week for the last 5/6 weeks so my husband can play poker I sit at a slot machine and I’m out of $150bucks within 30 min sitting at a .40 slot BECAUSE NONE OF THE MACHINES PAY every single time I come and I don’t ever get any money on my comps for free play so what’s the point this casino has the WORST slots ever on top of that there’s some of the waitresses that like to look past you and flirt with your husband if they see them with money in there hand the only thing good about this casino is the Starbucks and there WONDERFUL staff in there those lady’s are the nicest people in all the Starbucks I’ve been in and we go all over the USA