Review Detail

2.2 24
Midwest
Overall rating
 
1.2
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
2.0
Almost all Midwest casino become crappy since 2011. The new younger , inexperience and greedy CEOs managed to control both the Ohio control commission agency as well as to limit a below 80% payback rate for all machines. It supposed to be 95%! They do this illegally and They do not care at all with all of these negative comments because our poor people are hopeless and keep coming back to get rubbed. Hopefully new generation will be more wise...
B
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Comments

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Ordering
September 10, 2023
I love the casino but since it been hardrock casino I have not had a good day in the past 2 years since it changed to hard rock casino it feels like the got the pay out down to 60 percent it soppsted to be around 95 percent pay out I go to this place faithful and just give them my money so they can build another smoking room that's how it feels when it was jacks casino we more free play with are comp dollars now you can't use your comp dollars on free play no more that's insane its a big big change no more free buffet, no more comp dollar free play,not many more give aways,just a big change feels like they are tacking advantage of us you might win a little but not like it used to be hope everyone has a great blessed day don't waste your money here I been going there for 6 years faithful probably to much hoping to get lucky I try to give them hope but there 3 casino around my house but I keep driving to hard rock about to stop Makig that trip it's crazy there plus if you order a drink good luck maybe 2 hours later js great place when it was JACKS sorry about talking so much have a great day think twice before going to hard rock look up the pay out rates 80 percent should be 95 percent but they are greedy
RB
Ray burgess
1 results - showing 1 - 1

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