Staff is beyond stupid. Everytime you ask someone something they don't know the answer or tell you the incorrect info. Slots never hit anything big ever. I have been here 5 times and stayed several days each time. The atmosphere is horrible since everyone losses no one is having a good time like in other casino's I've visited. If you want to hand money over this is the place to go. I myself will not be back.

We gamble all over the southeast and by far without comparison the cherokee casinos slots are a rip off. They make it obvious that the slots are set not to pay anything. We only go to see if anything has changed and to keep our diamond status with ceasars entertainment . We are always disappointed when we go to either of the harrahs cherokee casinos in NC. I will be soo glad when the new casino in Charlotte gets built so we will have somewhere else to go. I hear the cherokees just pay a fine each year for such low slot payouts. We understand the notion of the random luck factor as it relates to slots but these slots are obviously rigged heavily against the patrons. They use something called server based gaming (as most modern casinos now do) but it's obvious that they have all of their slots set to about a 10% payout from the server itself.

The games are cool, won a little bit, but only enough too keep you playing. Cherokee casino is ok somtimes, mostly bad pay outs. Murhy NC is not a good place for gaming. Poor pay outs. And gets worse even on a Saturday night the place is full, you dont hear the gaming of wins, or anything, mostly disappointing and all you're doing is losing.I found that if you use your players card in the slots you will loose every time, I have a phone video too prove it. I like the casino but lately the wins are so horrible that it's a disappointment. And to be honest I don't think people care for the whole glamor of it. I think they're more concerned they don't win anything. Its all looks and no play. Cherokee casino is better on Alot of things. At least they give offers. Murphy refuses to send offers and comps, I don't play the table games, due to a bad dealer who lied to their manager and supervisor and when reviewing the video surveillance after I raised hell, they finally realized that it was a mistake, on their part but didn't apologize for the ride and bad treatment that occurred.. They don't care. But I don't play there anymore, I feel like it's a charity case there. You play you lose and it supports the reservation.casinos are not a fundraiser... So I don't play. I just go too hang out with friends and I tell people not too play there. .10 cent pay outs on 1.50 bets. I just dont see paying 3.00 a game. And experiencing the disappointment.well hope this helps too make a change. But they won't. Nice place tho.  Great fishing on the reservation, and fun shops and great food.