Turning Stone Casino Resort

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2.4 (35)
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35 reviews
 
9%
 
11%
 
17%
 
40%
 
23%
Overall rating
 
2.4
Slots
 
1.7(35)
Table Games
 
2.5(26)
Customer Service
 
2.5(35)
Player's Club
 
2.2(35)
Gaming Atmosphere
 
2.6(35)
Amenities or Hotel
 
2.8(30)
Food & Drink
 
2.8(35)
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35 results - showing 21 - 25
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Ordering
Forget the machines!
(Updated: May 26, 2011)
Overall rating
 
3.9
Slots
 
1.0
Table Games
 
5.0
Customer Service
 
4.0
Player's Club
 
3.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
5.0
Food & Drink
 
4.0
I don't play the slot machines at Turning Stone unless they send me "freeplay" to play with. That being said, I thuroughly enjoy myself playing blackjack at TS. They give me whatever comps I ask for, including discounted or free rooms, free packs of cigarettes all day and night, and free food. They also have 2-deck blackjack now which I have done well at.
The rooms in the hotel are nice, but the rooms in the Tower are just gorgeous! My one complaint would be the late check in time of 3pm.
The buffet is very good, although not as good as it was when they first opened. I have also eaten at Emeralds, which is sort of dinner/burger joint. I give them a thumbs down as it's really not very good food. As I like to get back to the tables ASAP, I usually eat at the buffet and have yet to try any of the nicer restaurant.
AL
Comments (0) | Was this review helpful? 9 1
not even fun (ny)
(Updated: May 07, 2011)
Overall rating
 
1.2
Slots
 
1.0
Table Games
 
2.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
80% payback for this casino's slots would be generous, but they cannot be satisfied with that - the law of large numbers do not lie - have been going for 3 years, usually 2-3 times per week. embarrassed to say - net gambled each year - over $50,000, gross winnings = $25,000, net losses = $26,000 - that is every year, no variation from year to year. Average jackpot is $1200 but you can easily drop $600 in just a few hours on a 5 cent machine playing minimum per line bets. They track your betting (on an individual basis), and know your tendencies. This Indian casino is totally unregulated. The more you go, the worse it gets.
B
Comments (0) | Was this review helpful? 27 1
Pretty bad.
(Updated: March 25, 2011)
Overall rating
 
1.7
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
1.0
Food & Drink
 
3.0
I have NEVER left there up more then $20 dollars ahead of when i walked in.The payouts are awful.I understand they are in it to make money but the payouts are just way too few and far between. I only play the slots from the penny machines and up and have never noticed the higher costing machines to pay out more frequently. Only reason I go is because I enjoy playing the slots and the food is ok. The atmosphere is really good, nice and relaxed. I have been going less and less just sick of never winning. I don't like the fact that you have to use a card that is in your name to play almost so they can track how much money you spend and if you are a big spender they will throw you a bone every now and then. I wouldn't recommend turning stone to anyone. Just my opinion.
D
Comments (0) | Was this review helpful? 16 2
Mrs.
Overall rating
 
2.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
3.0
Food & Drink
 
4.0
We have been visiting the casino since it opened.
My husband and I received a $100.00 gift card from our son, for Christmas. He knows that we enjoy playing the slot machines, as we have done in the past with the gift card that we receive..
At the cage, we were informed that this gift card was good only at the shops, hotels or for food and gas. We couldn't believe that our son wasn't told this upon purchasing the card.. We live 45 minutes away from the casino. We use our karats for food. We don't buy anything at the over priced shops. We are in our 70's and we go only for the slot machines.
This was a big disappointment to us. We have to use the card so we decided that getting gas was the only thing that made sense to us.
We know that in the end the casino will win but now, we don't even win enough to get excited about. Our free plays are a joke, as they are gone in minutes.
SH
Comments (0) | Was this review helpful? 10 2
Turning Stone
Overall rating
 
2.4
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
3.0
Player's Club
 
2.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
4.0
Food & Drink
 
4.0
I have been playing at the Turning Stone Casino for ten years. The rooms a lovely, and the Casino is always beautifully decorated during holidays. Especially Christmas. They have a Christmas sale where their clients can exchange Carrots earned for Christmas gifts and various posh deserts from their bakery. The lodge and hotel are exquisite. The food is well made. It doesn't matter which restaurant you eat at, the food is always cooked well and they always give you a very large quantity. The only negative I see is that the slot machines do not pay out very well unless you are an extremely high roller. However, handling money is up to you. They will give you free rooms once a month if you spend a decent amount of time & money there. They usually give people a free meal every week, even if you don't spend a lot of money. All and all I'd say that the Casino serves the community well. They bring in a lot of great talent to an impoverished area. They do well with, well let me say the people that have less money than most of us. They sell smokes at a fairly decent price. If you pick a penny machine, you are likely to walk away with at least enough money for a free pack of smokes, and a small meal. So, let's be fair. If you can't handle your money yourself, than maybe you shouldn't go there. It is your responsibility to set aside money and set a boundary for yourself. They offer all sorts of other choices. Movies, golf, hiking trails etc. You don't even have to gamble to have a great time there. Let's not forget all those beverages they pump out for free. All you have to do is sit down at a machine to get a free cup of coffee. Come on guys. Fess up.
CJ
Comments (1) | Was this review helpful? 1 11
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