Turning Stone Casino Resort

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2.4 (35)
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35 reviews
 
9%
 
11%
 
17%
 
40%
 
23%
Overall rating
 
2.4
Slots
 
1.7(35)
Table Games
 
2.5(26)
Customer Service
 
2.5(35)
Player's Club
 
2.2(35)
Gaming Atmosphere
 
2.6(35)
Amenities or Hotel
 
2.8(30)
Food & Drink
 
2.8(35)
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35 results - showing 1 - 5
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Ordering
Player
Overall rating
 
2.0
Slots
 
2.0
Table Games
 
2.0
Customer Service
 
2.0
Player's Club
 
2.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
2.0
Food & Drink
 
2.0
I've had a better time at work. 
MT
Comments (0) | Was this review helpful? 4 0
Bingo-Yes, Slots-No
(Updated: June 18, 2017)
Overall rating
 
3.0
Slots
 
1.0
Table Games
 
2.0
Customer Service
 
4.0
Player's Club
 
3.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
5.0
Food & Drink
 
3.0
If you are a Bingo Player TS is great. Big jackpots, multi games, large non smoking area, smoking area about 1/3 of room. There are free drink stations & a Cafe in the Bingo Hall. Use your rewards card for meals. I take a monthly bus trip there from the Buffalo area. Love it. When we do an over-night, I always make a reservation for the Skana Spa. A fabulous experience. Depending on service prices are about $150 to $250 depending on time. Worth the price. I only ever play my free $10. slots money. Were tight before but since they remodled it's worse. Used to break even now nothing.
K
Comments (0) | Was this review helpful? 2 0
Amen no smoking areas
(Updated: November 21, 2016)
Overall rating
 
5.0
Slots
 
5.0
Table Games
 
5.0
Customer Service
 
5.0
Player's Club
 
5.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
N/A
Food & Drink
 
5.0
Went to turning stone November 19 2017 was absolutely delighted to see there was more non-smoking areas and the smoking area is now enclosed!!!!!!!!! BRAVO to turning stone for putting consumers health first !!!!!!!!
BB
Comments (0) | Was this review helpful? 4 3
Payouts diminished to nothing over last decade
(Updated: November 07, 2016)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
Slots super tight with bonuses paying you a couple bucks if u actually hit one. Haven't walked out of there with money in years. They try to get you in the door with weak free plays like $15 to empty your wallet and back out the door in a few minutes. Can't wait for lago to open in February 
JH
Comments (2) | Was this review helpful? 9 1
Tightest Casino in the Northeast
(Updated: August 11, 2016)
Overall rating
 
2.2
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
2.0
Player's Club
 
2.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
3.0
Food & Drink
 
3.0
The grounds around the casino are nice, we stayed at the lodge which was excellent, The casino politely said, "sucks". I go to a casino to win money,yes money, not a car wash,not a roast beef sandwich.or a set of carving knives.Just can't win here,Hundreds of bucks into the same slot and it will pay nothing, Free play is just that, I get 5 100 dollar vouchers a month to play,they all go to "o"without a win.A gimmick to get you in the door and take your money. My losses for 2015-2016 are $64000, with one $1100 win. Stay away. A new casino is opening up about 60 miles away from Turning Stone in February.You know the slots will be loose for a while to build a customer base. Start going there and forget about Turning Stone, They shot themselves in the foot with their greed.
J
Comments (0) | Was this review helpful? 12 0
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