Tioga Downs

Hot
 
2.6 (16)
12096 0 1 0 0 0

User reviews

16 reviews
 
19%
 
6%
 
13%
 
44%
 
19%
Overall rating
 
2.6
Slots
 
2.8(16)
Table Games
 
2.0(10)
Customer Service
 
2.6(16)
Player's Club
 
2.6(16)
Gaming Atmosphere
 
2.7(16)
Amenities or Hotel
 
2.3(11)
Food & Drink
 
3.1(16)
Back to Listing
Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
16 results - showing 1 - 5
1 2 3 4
Ordering
Pretend Casino
Overall rating
 
1.7
Slots
 
4.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
This place has gone downhill since its opening. Customer service is non-existent. Players Club points are not good for anything except food. Machine card readers don't work half the time during give-a-ways so they don't actually end up giving out the prizes. Free play coupons are pathetically low.....$20 per week is the top level coupon. If you do happen to win, you are followed to the cashier cage by employees waiting for a "tip".

The food at the bar is good, the buffet has eatable food but nothing outstanding. The cashiers are nice and polite. The bartender's, Joe, John, Dawn and Kathy are good at what they do but when it's busy do not have enough help. Jeff Gural, the owner has been there before and is not very friendly and acts like he's too rich for his brain to handle. A guy who walks around in a suit name Jarrod has no social skills. The cocktail waitresses take about 10 minutes to get a drink but they are nice girls. Now that they have an established business this casino does not care about the regulars who kept it going in the beginning!
R
Comments (0) | Was this review helpful? 6 1
PLAYER
Overall rating
 
2.2
Slots
 
2.0
Table Games
 
2.0
Customer Service
 
2.0
Player's Club
 
3.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
1.0
Food & Drink
 
3.0
One of the tightest casinos I have ever played in. But what would you expect from New York state? They always take the largest percentage of everything from it's people and businesses. Too much bad management. I am not sure it will survive the long term with its competition from neighboring states and indian casinos.
B
Comments (0) | Was this review helpful? 6 2
ok
Overall rating
 
3.0
Slots
 
3.0
Table Games
 
3.0
Customer Service
 
3.0
Player's Club
 
3.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
3.0
Food & Drink
 
3.0
it's not bad it's close to home and once in a while i can win. don't know how they do it?
F
1 reviews
Comments (1) | Was this review helpful? 5 1
Discouraged!
(Updated: July 09, 2011)
Overall rating
 
2.4
Slots
 
3.0
Table Games
 
1.0
Customer Service
 
3.0
Player's Club
 
3.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
1.0
Food & Drink
 
3.0
We have been going to this casino for a little over a year now. (It is the closest one to where we live.) Although it is "fun and exciting," the food is decent and MOST of the staff are friendly, (with the exception of a few Buffet workers who saw fit to laugh and make jokes at our expense) we have been quite disappointed with how much money we have lost there. The machines are very tight, indeed! You have to spend a lot in order to win a little. Even when you play the maximum bet, the payout is very low most of the time. Also, we found out that our favorite breakfast spot (Coasters) has recently stopped serving breakfast and that Owego Soft-Serve has taken its place. NO COMPARISON! Coasters served quality food at a great price... OSS serves very low-quality food at a ridiculous price. We have spent a lot of time and money here and although it IS fun, we are getting more and more discouraged and ready to call it a day and take our business elsewhere. :(
DD
Comments (0) | Was this review helpful? 5 2
unfortunate
Overall rating
 
1.7
Slots
 
3.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
2.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
3.0


Treated very poorly by staff, expecially by the man named Jason. He is very rude and inconsiderate - very poor customer serivce.



Large percentage of employees are careless and don't care if you are happy with your visit to the casino or not.



Might be "a short drive away" but it's worth it to go the extra distance to the next casino!



?

S
Comments (0) | Was this review helpful? 5 2
16 results - showing 1 - 5
1 2 3 4

Title