i go to this casino because its close to home. it's a small casino. customer service stinks. the players club cards are a joke. not much incentive to use them. only good for food. gift shop which is a joke. what others have said is true. cards don't work in machines most of the time. if you're thirsty bring a bottle of water. girls don't come around much and if you don't tip well you wont see them again. as far as machines paying out i won $600 on one visit and $800 another time. i've kept track of what i've spent there it's around 3k. i've seen few big winners when i've been there 12k one night. its ok place to spend a day but i'm sure there's better casinos.