Saratoga Casino Hotel

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2.0 (20)
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8 reviews with 1 stars
20 reviews
 
5%
 
5%
 
5%
 
45%
 
40%
Overall rating
 
2.0
Slots
 
1.8(20)
Table Games
 
1.5(15)
Customer Service
 
2.2(20)
Player's Club
 
2.1(20)
Gaming Atmosphere
 
2.2(20)
Amenities or Hotel
 
1.9(13)
Food & Drink
 
2.4(20)
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8 results - showing 1 - 5
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The Rotten Apple
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
I'd like to offer my advice. When you walk in don't sit right away, instead take a stroll around the place. Go get a coffee and just LISTEN. I'm going to bet that you will not hear any payouts being paid out over the intercom system. That is because this casino is extremely tight. Usually the progressive payout is at a standstill, if it is... Take the hint, and get out while you are ahead. There is a chance that when you visit that it may be track season, or tax refund time where the slots might be loosened up a tiny bit. Still, I urge you to look and listen before you play. They normally announce winners when the place is packed and progressives are on the move, but goodluck strolling in on one of those days. Another thing I would like to mention is that the horse racing in Saratoga should be stopped until a method of action is implemented and race horses stop dropping dead in Saratoga. Look it up, and do something to put an end to the abuse. It's out of control, they have said they would do something but the number has grown since then.
J
Comments (0) | Was this review helpful? 3 3
Stay Away!!!!
(Updated: November 18, 2017)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
When you walk in you're "greeted" by the smell of musty, dirty carpet and an unfriendly security guard who can't even muster a grin. The machines are filthy: sticky buttons, empty drink cups, stained chairs, a virtual science experiment. Bathrooms are worse. Buffet is a high priced joke, analogous to the Vegas vacation movie. Food is best termed as slop.Now to the slots: tightest on the continent. After plugging in over $100 on a penny machine, finally 12 free spins came up. My winnings on that foray: 18 cents! Stay away, it's like a bad movie.
B
Comments (0) | Was this review helpful? 2 1
Tighter than your asshole
(Updated: July 22, 2017)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
This Casino caters to the senior citizen and also to people who've lost their wives like me as I tirelessly sit and spend the insurance money night after night Deadspin after Deadspin pouring my heart and soul into this facility to make up for the loss of my wife the best they can muster is to let me win their players club games $250 free play 5 times in one night not a bad trade-off for $50,000 of life insurance money righ? the staff are all local 6 Union and they don't give a shit about place. The slot attendants are all OLD white trash always sitting around gossiping, they along with the retirees they call security wont even say hello to you. Place is filthy buttons are broken they did have a nice giveaway for cemetery plots for all of us Knocking on Heaven's Door which is 85% of the customers and ironically their payouts or about 85% everything about this place fucking sucks go to rivers at least you have a chance
GR
Comments (0) | Was this review helpful? 4 2
Lowest payouts and incredible tight machines!!!
(Updated: June 08, 2017)
Overall rating
 
1.2
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
Everything is expensive. The machines simply never payout anything and I have never observed a winner. 35 visits at the slots and never a winning event!! That's simply impossible folks and I would say extremely stingy and mean!!! A nasty slot machine venue in my opinion!!!
JM
Comments (0) | Was this review helpful? 2 1
Stay away from this racino
(Updated: June 30, 2016)
Overall rating
 
1.3
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
3.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
Dirty machines, no one is ever seen wiping them down, they are sticky and filthy.
Payouts have diminished greatly over the years. Waitress are rude and nearly non existent. Save your money and take a nice day trip to Turning Stone where your money will last longer, your drink waitress will magically appear every few minutes, and YOU WILL ACTUALLY HAVE FUN!!! Even if you lose.
Whatever you do , be sure to boycott the dump in Saratoga!!! 

PO
Comments (0) | Was this review helpful? 10 0
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