We didn't play that much in this casino, but their attendant's are #1. They are very helpful and nice.
I had my players card attached to a little "wallet" that I carried my money and ID in, and had accidentally left it in the machine. I realized it about 10 minutes later, and went running back from Excalibur to hopefully find it.
When I got to the casino, I asked the first person I saw who led me to someone who I guess was a head attendant. He walked me to their service desk all the while playfully telling me about the dangers of leaving my ID behind.
They had found my wallet almost immediately after I left it there. I tipped him for helping me out, and when we returned to our room at Excalibur, there had been a message on our phone from Mandalay Bay saying that they had found my wallet.
It's amazing the lengths they took to ensure that it was returned. I was impressed.
We have stayed at almost every casino on the Strip and settled in at Mandalay Bay exclusively for the past 6 years. The moment you walk in you know you are someplace special not only because of the beauty but the lighting, spaciousness, high ceilings and the most incredible smell! The staff are the best from the host to housekeeping to slot attendants.
The gambling is like everywhere else - some trips I win big and some not at all but that's just gambling in general. The machines are no tighter than anywhere else on the Strip.
I love that the machines are not on top of each other and ventilation is good so no smoke issue. Restaurants are magnificent, pool is the best anywhere, Spa is wonderful. Being at the end of the Strip there is little congestion in the aisles yet a short tram ride gets you to the main Strip.
We will continue to stay here because each trip is a wonderful experience.
Top of the line place to play for me. The poker room is run with the tourists in mind. Very few "Pros" play here. They will give you a $5 comp after 4 hours of play good at the deli right behind the poker room. Go for the pastrami on marbled rye. It is to die for. Reminds me of New York.