Isle of Capri Casino - Boonville

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4 reviews with 2 stars

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Change in slot payots
Overall rating 
 
2.0
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
3.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0
Since the casino was taken over by El Dorado the payouts on slots has gone done from 90.67 in 2016 to 89.57 in august
HR
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Place sucks for me
(Updated: April 04, 2016)
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
1.0
I have been to casino a lot and to all the ones that says they pay out it is B S it is the worst casino I have ever been to . No pay out and their food sucks . The rooms are ok since they just remodeled ( if you can get one ) . They are set up to take your money ! I think the people they show as winners are just paid actors ! Save your money !
JD
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SKETCHY place
Overall rating 
 
1.6
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
SKETCHY PLACE!!!! Every time I ordered a drink (the SAME drink) it was a different price! I never got a receipt, and was ignored when I asked for one and told (once she figured out I was catching on) that I could only pay with cash, even though I had used my card a few times the night before. The same order from the same bartender ranged from $4 to $6... What is going on!?? I even told some of the security guys and they just made a joke of it said "yea that is weird" but did not do anything about it... I told a policeman the next night and he said "that's not right" but again did nothing.

I made sure to sign up for the players club and used it for the several hours I was there... but they failed to mention that (even though I had provided my email address, address, name) I still needed to register it online, so none of my points from that day were counted!

The security guards were extremely rude. One almost did not let me in because when asked my address, I included the ZIP CODE but apparently he thinks this is not part of ones address... I assume he meant to ask for simply my street address. They would not let in one friend when he admitted he'd had TWO beers, yet I witnessed a man inside the casino drooling on himself, licking the dice, shouting crude remarks, and all around being very drunk in public. The security informed me that you could not enter after drinking, but once you were inside you could be extremely drunk and disrupt everyone's night... seriously? This friend was 6'7" and two beers were not enough to make him drunk.

But it's all very very elderly people and very smokey in there anyways.
A
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Thought I would add my 2 cents worth
(Updated: February 17, 2012)
Overall rating 
 
2.4
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
5.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0
~ The isle... Oh what can I say... The new buffet is open... We have eaten there twice... The decor is a little better but the food isn't really that much better... There is a little larger selection of food but that's pretty much it!... Personally I would have rather the casino taken the money they spent on the remodel and put it into winning slots... Lets face it... Not many of us go there to eat!... We are there all the time (( 3 times this week )) One thing I keep hearing several people say is “I will not come back here again because the slots are way too tight!”... We only go there cause it is close... Rarely have we walked out of there a winner... The slots ARE way too tight... Takes a long time to build up enough points to even get $5.00... I am wondering how much one must lose to get an upgraded players card... We do however get free hotel rooms and eat free but there again who is going to the casino to eat and sleep???... They could also have invested on some money on filters to get rid of some of the smoke... We took my son up there this week and he had to leave because the smoke was just too much!!!... The staff is always friendly... Bathrooms for the most part are clean... Drink girls are few and far in between most days... Everyone knows more than likely you are going to lose at the casino but come on... Wouldn't it be nice if you could actually have fun while you are losing?... is it really asking to much to loosen up the slots a little??? ~
D
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