Ameristar Casino St. Charles

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2.7 (14)
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14 reviews

5 stars
 
(0)
 
(2)
 
(5)
 
(7)
1 star
 
(0)
Overall rating 
 
2.7
Slots 
 
2.3  (14)
Table Games 
 
2.2  (12)
Customer Service 
 
3.0  (14)
Player's Club 
 
2.2  (14)
Gaming Atmosphere 
 
2.9  (14)
Amenities or Hotel 
 
3.5  (11)
Food & Drink 
 
3.0  (14)
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Slots
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Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
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14 results - showing 1 - 5
1 2 3
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Tight Slots
Overall rating 
 
3.3
Slots 
 
1.0
Table Games 
 
5.0
Customer Service 
 
3.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
3.0


Ameristar used to be a good place to play, until they built their new hotel. I have had their premere card and always enjoyed myself. I don't necessarily expect to win everytime, but I do expect enough of a return to say I enjoyed myself.



Since they built their hotel, their slots are extremely tight. Every machine seems to be a dry hole that takes your money as fast as it can. We now go to the Lumiere or the Casino Queen where the slots are much looser and we always have a good time. STAY AWAY FROM AMERISTAR if you want to enjoy yourself while gaming. We learned the hard way.

JB
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Slot machines all quit
(Updated: November 13, 2016)
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0
On the early evening of 11/12/16 all the machines stopped working and held people's money. Each person who had money in a machine had to sit and wait for an attendant for hours and hours. I'm talking over five hours! I will never ever ever step foot in this place again. Every white light on each slot machine was lit at the same time. This happened gradually and the machines would start spitting the tickets out and then all of the sudden the tickets stopped coming out. We flew in to stay and play and THIS is what happened. These machines must be controlled because you can't win anything during the week at all. The service here is terrible! Every machine was blinking and blinking and blinking and blinking. This was the worst experience ever! Visit Hollywood instead if you're in MO. This began just after 5:00 and now it is 1:15AM...WTF???? I guess they made a huge amount of money on cocktails because people had nothing to do while waiting. Giving a voucher for only $20.00 is certainly not enough to take care of this situation. They should have taken care of the situation so much sooner. Worst place EVER!!!!
C
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David's Review
Overall rating 
 
4.2
Slots 
 
4.0
Table Games 
 
3.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
4.0
Nice, very large property. Very near to "Las Vegas like".
DD
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Ameristar-Cash Wizard Machine
(Updated: December 15, 2011)
Overall rating 
 
2.4
Slots 
 
3.0
Table Games 
 
1.0
Customer Service 
 
3.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
3.0
My friends and myself went casino hopping today. We first went to Ameristar about 10:00 a.m. and stayed there for almost
2 hours. They have a nice gift shop and friend Nancy bought some xmas ornaments. $7.99??? kinda expensive, I think.
However, we finally went inside and I found a cash wizard machine and I played on that machine until we left at 11:45 a.m.
I only spent $10.00!!!! I had alot of fun and left with $75.00. CAN'T BEAT THAT!!!!

K
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Horrible slots
(Updated: July 13, 2014)
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
2.0
I likely will not come here again slots are horrible
I'm close to calling the NGC and reporting Ameristar
Food at the buffet needs to improve
A
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