I wrote the earlier review concerning the terrible buffet. Besides posting here, I wrote the casino manager. Within a week, I received a phone call from the director of customer relations. He listened to my complaint and thanked me for taking the time and effort to let them know I had had a problem while there. He also invited me to come back and dine again. Well, I did and I will assure you my complaint was well addressed. The food was much, much better and I felt satisfied that my time was not wasted. My hats off to management for addressing a problem and getting it fixed. It's nice to see a staff that care that cares about their customers. I also stayed and played for a while. I didn't make a fortune but I had a good time and went away on the plus side. Thanks.
We enjoy coming to Hollywood Casino. We have a pet and enjoy her coming along with us, she makes less noise than the kids in room next to us. She is a well behaved little girl and cleaner than some people. I guess it is a little harder to keep with pet rooms
But they were hard to get most the time so why do away with them!!!
I liked this little place. It reminded me of the smaller casinos in Vegas years ago before eveything needed to be so grand and opulently overwhelming. There were ? plenty of themed photos and hanging decorations, as well as cases that collected bits of various movies. Some of the cars from famous movies were there, including one from Back to the Future. They let me photograph any of this, but the shots did not come out too well.
I am not the best to evalutate the gamblling because I play only live limit poker, but their $3-$6 game is my favorite limit game. Perhaps I was there on a good night,but all up the Mississippi on my 21 day trip I found myself stuck in poker games where players dwindled away. At Hollywood the table was full of a mixture of young college kids and older players and the atmosphere was of a party. The girls ordered sex on the beach and then teased all of us older men into having sex on the beach with them.
I made money. The players would pay my better cards by staying with second best hands. The drink service was friendly and fast and the floor people and dealers were very easy and personable.
I was sorry not to have tried to stay there when I saw the little indoor pool and how it too was decorated and interesting. It was too cold to swim outside in March, but at the Hollywood I'd have had a good swim in the indoor pool.
I did not eat the buffet, but I did enjoy the selections in the little diner. Outside that diner each morning I could set up my computer and get free wi-fi on little metal tables.
Tunica casinos are spread out, but this casino is near Sam's Town and? Resorts so there is a cluster of three.