Non paying slots, customer service has been horrib
(Updated: August 15, 2017)
Amenities or Hotel
Food & Drink
The slots have not paid me in months, I don't know what to play anymore to even win.I don't feel like VIP at all, I can't get a suite to save my life. I'm treated like I just walked through the door, but yet been a club member since the first day the doors opened.
Wide variety of slots and table games - though they hid the poker room way out by the bowling alley when they remodeled. The player's club USED to be awesome, now it's horrible. I had been going there since the day they opened - and over the past 2 or 3 years the player's club went from the best in the state to the worst in the state for incentives. I opt for driving 2 hours north of the cities as well, even though I'm about a half an hour from TI.
The ever expanding casino tells the story. Where do you think all of the money for expansion comes from? You, the loser!!
I've been a patron of the Island for many years. I have played thousands and thousands of dollars in the slot machines. The biggest pay-out that I've received was for $700.00. How often do you see anyone win?