Treasure Island Resort Casino

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3.2 (16)
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2 reviews with 2 stars

16 reviews

5 stars
 
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(8)
 
(4)
 
(2)
 
(2)
Overall rating 
 
3.2
Slots 
 
2.8  (16)
Table Games 
 
3.0  (14)
Customer Service 
 
3.1  (16)
Player's Club 
 
3.0  (16)
Gaming Atmosphere 
 
3.4  (16)
Amenities or Hotel 
 
3.4  (16)
Food & Drink 
 
3.3  (16)
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2 results - showing 1 - 2
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Falsely accused of stealing
(Updated: February 13, 2018)
Overall rating 
 
1.5
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
4.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
1st time every giving a review on a business. I have had good service and bad service, like I’m sure most have and I have never felt compelled to write a review until now. I won’t go into detail about the long waits, rooms not being ready at check-in, cold food or sheets that felt like sand paper. But where I draw the line is being accused of stealing LED light from around the bed and mirrors and being charged over $200 for theft and damages I did not cause. That being said, I am in touch with hotel management and hope to be able to update this review, with a positive resolution to the situation. If not, I plan to contact the BBB and since this was a work event, ensure my company chooses a different venue next year. 
RF
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There is no Treasure at the Island
(Updated: March 03, 2011)
Overall rating 
 
1.9
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0

My wife and I have been going to Treasure Island Casino for years and in the past we would win
every now and then which made the experience enjoyable.

However now it is a complete and total joke.

The slots are simply the worst we have played in several years and we have played at most of the casinos
in Minnesota and have been to Vegas several times.

To win at Treasure Island now would not be lucky, it would be a miracle.

We live within 20 minutes of Treasure Island but would prefer to drive 2 hours North of the cities to gamble.

When leaving Treasure Island after losing your money at least you can find some comfort in knowing
that a lot of people have a job because you lost.

I guess my wife and I along with countless others are victims of their stimulus package.



CY
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