Northern Lights Casino & Hotel

Hot
 
2.7 (6)
4262 0 1 0 0 0

User reviews

2 reviews with 1 stars
6 reviews
 
17%
 
17%
 
17%
 
17%
 
33%
Overall rating
 
2.7
Slots
 
2.5(6)
Table Games
 
2.4(5)
Customer Service
 
2.7(6)
Player's Club
 
2.5(6)
Gaming Atmosphere
 
2.7(6)
Amenities or Hotel
 
2.8(5)
Food & Drink
 
3.0(6)
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Slots
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Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
2 results - showing 1 - 2
Ordering
Management is criminally negligent.
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
I need reservations at this hotel to see a concert. A week before the concert management called me to tell me that they accidentally gave me the discounted price and that I would have to pay another $35 per room or they would give away my rooms. I found out during the concert by talking to others that the hotel had sold out every single room at a discount. Every person I talked to had got that phone call demanding more money. The concert ended at 9. Much to our Chagrin all of the restaurants were closed except the snack bar and room service had been shut down. We had to wait 45 minutes to get an order from the snack bar. When we got it six out of the eight items we ordered were incorrect. Every item in every order was cold. All they had was burgers and hotdogs and they make one order at a time. So if you order three things you have to wait for three things to be made one after the other and by the time the last one is done the first one is Stone Cold. They don't play by the 'regular' rules for 21. I've played in four different Minnesota casinos, and many in Atlantic City and Las Vegas. I have never seen a set of rules like this. I don't play Slots but I like to people watch so I'll sit next to my girlfriend and observe. I could only see about 8-10 machines from where I was sitting and there was a couple of minor wins but they never brought anyone close to flush. In 3 hours I never saw any big payouts.
J
Comments (0) | Was this review helpful? 1 0
non-smoking casino
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
I was very disappointed to discover that this casino is non-smoking -- no where in any of their advertisements did they state this fact. After driving 100 miles to get there, we drove another 30 miles to go to the Palace Casino. I can't rate the quality of the casino, because after seeing the signs on the door, we did not enter.
K
5 reviews
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