Mystic Lake Casino Hotel

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2.5 (63)
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3 reviews with 5 stars

63 reviews

 
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(11)
Overall rating 
 
2.5
Slots 
 
2.0  (63)
Table Games 
 
2.0  (56)
Customer Service 
 
2.7  (63)
Player's Club 
 
2.3  (63)
Gaming Atmosphere 
 
2.8  (63)
Amenities or Hotel 
 
2.9  (55)
Food & Drink 
 
2.8  (63)
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Club Mystic Card
Overall rating 
 
5.0
Slots 
 
5.0
Table Games 
 
5.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0
Ironically it seems there is other people noticing the fraud cheats there too. Everything in a casino is recorded . It states in your club M rules only person registered to card is entitled to the benefits. Turn these people in and they will be prosecuted as sometimes the casino is just waiting until the dollar amount is big enough to actually charge them with more than a slap on the hands. It’s basically theft of services if they are not entitled to free comps on money they actually spent there. A few times by mistake using a card of someone else is no big deal . But if there is a pattern of constantly getting comps not entitled to them ,report them for investigation as the casino can look into the security cameras ect. It also has IRS complications as the casino is required to keep records of card use and there little party may end in a bang anyway . Watch for them and turn them ! (former casino worker) Good luck!
G
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Best Casino in the world outside of Vegas
(Updated: May 15, 2011)
Overall rating 
 
5.0
Slots 
 
5.0
Table Games 
 
5.0
Customer Service 
 
5.0
Player's Club 
 
5.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0
You really can't listen to what the other people on here are saying. This is a world class facility. Outside of Vegas, you won't find a better casino anywhere. Heck this is even nicer than a lot of the Vegas casinos. They now are up to over 5,000 slot machines, and a huge blackjack area, and my biggest complaint is that it's still not enough. Weekends are so crowded that literally every machine is full and every seat at every blackjack table. They will be opening up another new area, but I hope they have more expansion plans in the works because I can't really go on Fridays anymore because I can never find a machine.

The whole building is SUPER clean, and SUPER fancy. The new remodeling is stunning. The slots aren't nearly as tight as people claim, I've spent over $15,000 there this year (according to my base points) so far, and I'm up about $300. Sure I have my bad nights and my good nights, but this place is not as tight as some people claim (if you sit on the same machine the whole night then you can expect to lose more, faster, yes).

The restaurants are all great. il Premio has the best Italian in the state. It's fancy food that will impress even the craziest foodies, and it's dirt cheap. The buffet features homemade food for $12.95 most nights, and it's great (and HUGE). The "fast food" restaurants have some of the best food I've ever eaten, all of your food is made fresh to order and is always ready within about 5-10 minutes. The only thing I wouldn't really recommend is the Minehaha Cafe. It's the place that is open 24/7, and it features a lot of frozen food. Old people love it, and people who don't know food love it, but for everyone else stick with buffet, ilPremio, or the Promenade fast food restaurants.

Overall, this place is totally amazing, but they need to do something about the severe lack of slot machines available. It's crazy to think that 5,000 isn't enough, but on the weekends they could use at least 8,000. They'd make more money and people would be happier.
J
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Love Mystic Lake
Overall rating 
 
4.6
Slots 
 
5.0
Table Games 
 
3.0
Customer Service 
 
5.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
5.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0


Mystic Lake is undoubtly the best casino in Minnesota. It has the flavor of Las Vegas with a large selections of slot machines.



I love to receive the promotional mailings and the comps which I do take advantage of. I have stayed in the hotel which is very nice...although I spend much of my time in the casino.



The buffet and various restraurants have something for everyone and if you are not very hungry...don't worry someone will come around selling hot dogs for a small price.



My friends and I say this is the place we come to relieve our stress because we have so much fun. The employees are Mystic are helpful and very courteous.



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C
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