Mystic Lake Casino Hotel

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2.5 (65)
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65 reviews
 
5%
 
18%
 
23%
 
35%
 
18%
Overall rating
 
2.5
Slots
 
2.0(65)
Table Games
 
2.1(57)
Customer Service
 
2.7(65)
Player's Club
 
2.3(65)
Gaming Atmosphere
 
2.8(65)
Amenities or Hotel
 
3.0(56)
Food & Drink
 
2.8(65)
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Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
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Comments
65 results - showing 26 - 30
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Ordering
I have no plans on going back.
Overall rating
 
2.7
Slots
 
2.0
Table Games
 
3.0
Customer Service
 
2.0
Player's Club
 
3.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
3.0
Food & Drink
 
2.0
The casino has beautiful architecture but . . . Smoke is everywhere; no liquor (I don't drink anyways, but the people I go with would)

I would recommend to go in for the experience. They do have 2 casinos, the smaller one is quiet and has less smoke.

Canterbury park is right down the road; I have only been there for the race track (and they remodeled the table area anyways.

Treasure Island is only about 5 more mins from where I live; MUCH preferred. I entered a blackjack tournament (free) and a person I went with won about $800 from playing in the same tourney.
S
Comments (0) | Was this review helpful? 12 1
Mystic lake
(Updated: October 07, 2016)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
Been gambling at mystic lake for over 20 plus years and seen many changes.the worst of which is the customer service . Food is way over priced and hand pays are very few less and less people are playing there  10 years ago the place was absolutely great  not any more very dissatisfied with New management   
C
Comments (2) | Was this review helpful? 12 1
Terrible blackjack game
(Updated: November 15, 2011)
Overall rating
 
2.4
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
5.0
Food & Drink
 
3.0
I understand this is a bad casino for slot payouts, but its blackjack games are bad too. They recently discontinued their single-deck game that they advertised so much because they didn't feel they were winning enough. Now their big ad campaign is about their $1 blackjack game, except that it isn't $1 because they collect 25 cents per hand. Of course, if you win you only get paid $1, not $1.25, so this is a game specially designed and promoted to take advantage of the people who don't understand that fact.
TS
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rude security
(Updated: October 25, 2014)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
My family came over here to spend the night. The security guards here are horrible. They are just plain rude. To be specific, this big security guard with a tattoo on his forearm asked my two siblings that they cant go eat unless they are 18. The sibling called the front desk and asked them how old the guardian has to be, they said 18. The siblings and I met up and we were about to go attempt to eat again but then they stopped and said that me, the uncle, still cant take them and need their parents but the parents were not there. Kids are hungry and they still wont allow unless there is a parent. No other casino does this. They smiled and started giggling at us because we couldn't couldn't go through. So I left and went to go get food for them while they waited on chairs in the lobby. While they were waiting , they went to go get coffee at a legal spot where you don't have to be 18. On the way back, they were stopped by the same security guard and he said that they cant go down anymore, that if they go down, they will make the 16 and 17 year old leave PERMANENTLY. REALLY? we pay for the room and you threaten to make us leave permanently in a legal area? I have been to many casinos and this one is the one with the most rude securities. The security guard then old them that they will ESCORT them to the room, humiliating them in front of everybody for no reason. While being escorted back to the room the security guard's buddy smiled at them, being rude. Absolute worst casino. Not recommended and the guards need to be more mature and stop being little kids .
A
Comments (1) | Was this review helpful? 14 4
Tight Gaming Machines.
(Updated: July 15, 2014)
Overall rating
 
2.3
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
3.0
Player's Club
 
3.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
2.0
Food & Drink
 
4.0
Best Buffet in the Upper Midwest, with great prices and food (Lunch is a steal for just over 11 bucks). The place is always clean (cleanest casino I've ever been in). Now, as far as the gambling goes, it has got to be one of the worst casinos for gambling I have ever seen. I used to play 5 dollar blackjack (gave up because you can't win), then tried video poker. Years ago, with the old machines that paid coins you had a chance to win...if you found the right machine. Once new machines came in I couldn't win at all. Next tried video keno. In the past 4.5 years, have only had one winning year. Last several have been disasters. This year was okay (winning days, losing days but staying near even for the year), up until 2 weeks ago. Older machines I usually play were pulled. Last two visits I have gotten skinned alive out there (even playing 4 keno games at once). I know the Casino is there to make a profit, but I rarely see or hear of anyone winning. I would STRONGLY suggest gambling elsewhere, or just going down the street and putting 2 bucks on a horse race if you need to gamble a little. Bottom line, I have finally thrown in the towel on this place. Why give them my gambling business if they give you almost no chance to win???
A
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