Mystic Lake Casino Hotel

Hot
 
2.5 (65)
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User reviews

12 reviews with 1 stars
65 reviews
 
5%
 
18%
 
23%
 
35%
 
18%
Overall rating
 
2.5
Slots
 
2.0(65)
Table Games
 
2.1(57)
Customer Service
 
2.7(65)
Player's Club
 
2.3(65)
Gaming Atmosphere
 
2.8(65)
Amenities or Hotel
 
3.0(56)
Food & Drink
 
2.8(65)
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Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
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Comments
12 results - showing 6 - 10
1 2 3
Ordering
Not Surprised
(Updated: October 08, 2017)
Overall rating
 
1.4
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
1.0
Food & Drink
 
2.0
Haven't been to "Mistake" Lake for at least 3 yrs. Stopped going there because the lack of payouts. Now after reading the reviews, it was a good call on my part.. won't step foot in there. It's a complete joke.. I'll stick with goin' to TI. 
R
Comments (0) | Was this review helpful? 3 0
Horseshit place
(Updated: July 26, 2017)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
Overpriced rooms, horrible entertainment jackpot junction or treasure island has better entertainment,and pay employees poorly, can build in a swamp when it's illegal, tribal members get paid to sit on ass and do drugs...... hotels are shitty beat up never pay out just take cause they can't afford to rebuild over half the trobe is broke off 90,000 a month sad wouldn't contribute here in a lifetime it's a joke 
T
Comments (1) | Was this review helpful? 1 3
Mystic lake
(Updated: October 07, 2016)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
Been gambling at mystic lake for over 20 plus years and seen many changes.the worst of which is the customer service . Food is way over priced and hand pays are very few less and less people are playing there  10 years ago the place was absolutely great  not any more very dissatisfied with New management   
C
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rude security
(Updated: October 25, 2014)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
My family came over here to spend the night. The security guards here are horrible. They are just plain rude. To be specific, this big security guard with a tattoo on his forearm asked my two siblings that they cant go eat unless they are 18. The sibling called the front desk and asked them how old the guardian has to be, they said 18. The siblings and I met up and we were about to go attempt to eat again but then they stopped and said that me, the uncle, still cant take them and need their parents but the parents were not there. Kids are hungry and they still wont allow unless there is a parent. No other casino does this. They smiled and started giggling at us because we couldn't couldn't go through. So I left and went to go get food for them while they waited on chairs in the lobby. While they were waiting , they went to go get coffee at a legal spot where you don't have to be 18. On the way back, they were stopped by the same security guard and he said that they cant go down anymore, that if they go down, they will make the 16 and 17 year old leave PERMANENTLY. REALLY? we pay for the room and you threaten to make us leave permanently in a legal area? I have been to many casinos and this one is the one with the most rude securities. The security guard then old them that they will ESCORT them to the room, humiliating them in front of everybody for no reason. While being escorted back to the room the security guard's buddy smiled at them, being rude. Absolute worst casino. Not recommended and the guards need to be more mature and stop being little kids .
A
Comments (1) | Was this review helpful? 14 4
The true Mystic...
(Updated: November 22, 2011)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
Where do I begin with this place? I frequent the facility (mostly poor decisions).
Mystic is a casino where it seems you can go from winning good bonuses
to not being able to win a single spin. Literally. Out of towners will not understand
this simply because they have been there one time.
This casino is the only one in the state that it seems can literally be turned off by
the owners or whatever software they use for the slots. I understand the principle
that im not going to win every spin, but if im not going to win a spin at all through
100$ thats when it gets difficult to keep the temper down.
I have been told that the games can go on "cold streaks". Ok, thats fine I just switch
machines right? WRONG. Apparently at Mystic if one goes cold, they all go cold.
Money making scheme.

Also in recent months, the employees at this casino have become regular and frequent
(forgive me) assholes. Very unfriendly and virtually unattentive. I had to track someone down
3 sections away for an elderly lady that hit a jackpot a few weeks ago. Finally found someone.
They said "someone is on there way." 20 minutes later someone showed up and when she
asked what the wait was about he was unusually rude and almost provacative towards this woman.
Really? It took your lazy ass 20 mins to get to her.

For your money you should seriously avoid this place until the gaming laws here can get within reason.
Lookin for a great place and friendly atmosphere? Try shooting star casino in Mahnomen. Excellent
facility, great games and extremly friendly staff. Excited to see you win there too! Keep your money
from Mystic Lake.
K
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12 results - showing 6 - 10
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