Mystic Lake Casino Hotel

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2.5 (63)
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63 reviews

 
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(11)
Overall rating 
 
2.5
Slots 
 
2.0  (63)
Table Games 
 
2.0  (56)
Customer Service 
 
2.7  (63)
Player's Club 
 
2.3  (63)
Gaming Atmosphere 
 
2.8  (63)
Amenities or Hotel 
 
2.9  (55)
Food & Drink 
 
2.8  (63)
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Payouts have really tightened up
(Updated: May 29, 2012)
Overall rating 
 
2.7
Slots 
 
1.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
4.0
The slots at Mystic Lake have gradually gone more and more downhill in terms of payouts since 2003 in my opinion. Now they are REALLY tight, the tightest I've seen. I think Mystic Lake has a pact with the government to take money normally awarded to customers and give it to the government to help pay down the national debt. These people are CHEAP. The organization the Indians have awarded the running of the casino to is based out-of-state and is a very rich, large and cold heart-ed corporation. The organization that runs the casino insists on giving itself too much additional profit after paying the Indian owners. In 1998, I bet 78,000 dollars at Mystic Lake and won 77,000 back. In the last four years I have bet over 35,000 dollars on the slots at Mystic Lake and won just two jackpots, one for $1,500 and one for $1000, and have very, very rarely walked out a winner, I would say 8 times out of 9 I lose the 100 to 200 bucks I bet and the other time I average about 100 bucks in winnings - - that's it. Don't go if you have alternatives.
J
Comments (1) | Was this review helpful to you? 32 3
Horrible payouts at this casino
(Updated: February 02, 2012)
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
2.0
Food & Drink 
 
1.0
I moved to MN from AZ. I got a players card at Mystic, thought I might enjoy going a few times now and then, but for every time I have been there, I have not won, I had 3 bonus rounds on a penny machine betting 1.50 each time. I had a bonus round where I won 350 credits, and 2 bonus rounds where I won 0. I decided that after watching people playing other machines and knowing what I was playing, Mystic Lake (Mistake Lake), is so tight with their payouts, it makes more sense for me to save my money for annual trips to Vegas and AZ. I claimed over 15K a year in winnings from Casino AZ. If you go there, check it out. And they have Vegas style machines (actual reels, not video). Vegas, we always win at the Venetian and Ceasars. Save your money and stay away from Mystic. I would love for someone to post whether they think any other casinos in the Twin Cities area seem to be better,
MH
Comments (0) | Was this review helpful to you? 23 1
The true Mystic...
(Updated: November 22, 2011)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Where do I begin with this place? I frequent the facility (mostly poor decisions).
Mystic is a casino where it seems you can go from winning good bonuses
to not being able to win a single spin. Literally. Out of towners will not understand
this simply because they have been there one time.
This casino is the only one in the state that it seems can literally be turned off by
the owners or whatever software they use for the slots. I understand the principle
that im not going to win every spin, but if im not going to win a spin at all through
100$ thats when it gets difficult to keep the temper down.
I have been told that the games can go on "cold streaks". Ok, thats fine I just switch
machines right? WRONG. Apparently at Mystic if one goes cold, they all go cold.
Money making scheme.

Also in recent months, the employees at this casino have become regular and frequent
(forgive me) assholes. Very unfriendly and virtually unattentive. I had to track someone down
3 sections away for an elderly lady that hit a jackpot a few weeks ago. Finally found someone.
They said "someone is on there way." 20 minutes later someone showed up and when she
asked what the wait was about he was unusually rude and almost provacative towards this woman.
Really? It took your lazy ass 20 mins to get to her.

For your money you should seriously avoid this place until the gaming laws here can get within reason.
Lookin for a great place and friendly atmosphere? Try shooting star casino in Mahnomen. Excellent
facility, great games and extremly friendly staff. Excited to see you win there too! Keep your money
from Mystic Lake.
K
Comments (0) | Was this review helpful to you? 23 1
Staying away from Mystake Lake
(Updated: March 19, 2012)
Overall rating 
 
1.6
Slots 
 
2.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0
Any positive reviews are probably by Mystic staff or tribe. I've been going there way too long and it was bad but now it is terrible. To give you an example, I won sixty four free spins playing maximum on a penny machine, that's two dollars and fifty cents. I won one hundred eleven dollars. It should have easily been a couple of thousand. Other times my wife and I have won free spins on the max and won thirty dollars. I think the casino's in Minnesota (which are only allowed on Indian reservations as of this writing March 2012) are concerned that there is talk of expanding gambling beyond the reservations to fund a new football stadium and as such, they are tightening their belts. IMHO, I think Indian owned/run casino's are nothing but reparations and there is no incentive for them to payout. But that's just me.
B
Comments (0) | Was this review helpful to you? 24 3
No fun
(Updated: March 21, 2011)
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0
Very tight slots. Very rarely hear anyone getting excited. Way too many machines. Blah atmosphere. No fun. Would it kill you to let us win once in a while? I vote yes to slots at Canterbury!!
J
Comments (0) | Was this review helpful to you? 22 1
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