I don't know what all the complaining is about. I don't go all the time, but I have been to Mystic 6 or 7 times in the last 2 years and all I play is slots. I have left ahead every single time. One time it was even $1400 ahead on just penny machines. Another was $900 up. I always have fun at Mystic. They have a great variety of slots and still have some of the old ones that no other casinos still have.
Ironically it seems there is other people noticing the fraud cheats there too. Everything in a casino is recorded . It states in your club M rules only person registered to card is entitled to the benefits. Turn these people in and they will be prosecuted as sometimes the casino is just waiting until the dollar amount is big enough to actually charge them with more than a slap on the hands. It’s basically theft of services if they are not entitled to free comps on money they actually spent there. A few times by mistake using a card of someone else is no big deal . But if there is a pattern of constantly getting comps not entitled to them ,report them for investigation as the casino can look into the security cameras ect. It also has IRS complications as the casino is required to keep records of card use and there little party may end in a bang anyway . Watch for them and turn them ! (former casino worker) Good luck!
It’s time they prosecute the people you fraud the players cards for free comps . There is a group of people at this casino that are not playing but getting comps by having elderly people that don’t know any better play with ther cards to receive free rooms ,play,food ect. Also people take multiple cards to kiosk to swipe when others are not present ,so they can get more free play . Many people have banned mystic lake and other casinos in Minnesota because of this unfair playing . People that spend there money are many times denied comped rooms because of these fraud people taking up the hotel . So if you wonder why they pay out poor ,it’s on the fault of the fraudsters . I have contacted them with this concern . They tell me if it’s true they will be required to pay back all of there free compensation upon proof they cheated . My casino friend says it is still happening at this casino . But if enough people complain loud enough maybe those cheats will be banned and the place will pay better .