Grand Casino Hinckley

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3.1 (18)
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2 reviews with 1 stars

18 reviews

 
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Overall rating 
 
3.1
Slots 
 
2.4  (18)
Table Games 
 
2.8  (15)
Customer Service 
 
3.1  (18)
Player's Club 
 
3.4  (18)
Gaming Atmosphere 
 
3.4  (18)
Amenities or Hotel 
 
3.6  (18)
Food & Drink 
 
3.1  (18)
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Grand casino Hinckley
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
I find it discouraging that they opt to close a 20x42 sq foot of space ( the poker room) to move in high steaks table games. They have more floor space for handing out free gifts than this room occupies. The poker room represents friends and acquaintances playing poker. The original gambling activity which is now frowned upon. It doesn't produce enough revenue per square foot. A casino of this size and no poker room!!? Embarrassing for this area. We rent RV space, eat at restaurant, play slots and go to concerts because of the poker. I am embarrassed that ypur CEO does not comprehend the beginning of gambling...on which this whole casino started. So sad to see it go. I will not return to your casino and will advise friends to stay away. 
MJ
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BNLC
Overall rating 
 
1.4
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
2.0
Terrible service, rude dealers and put boss, if you are a high stakes player absolutely do not play at this casino, I play a lot of high stakes blackjack and this casino is by far the worst all the way around, definitely go somewhere else. The hotel at the casino does have very nice rooms though
B
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