Greektown Casino

Greektown Casino

Hot
 
2.6 (27)
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User reviews

27 reviews
5 stars
 
0%
 
19%
 
37%
 
26%
 
19%
Overall rating
 
2.6
Slots
 
2.9(27)
Table Games
 
2.2(24)
Customer Service
 
2.2(27)
Player's Club
 
2.7(27)
Gaming Atmosphere
 
2.8(27)
Amenities or Hotel
 
2.7(26)
Food & Drink
 
2.5(27)
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Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
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27 results - showing 1 - 5
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WORST SLOTS EVER!
(Updated: November 12, 2012)
Overall rating
 
2.4
Slots
 
1.0
Table Games
 
2.0
Customer Service
 
2.0
Player's Club
 
3.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
3.0
Food & Drink
 
4.0
I've gambled at many casinos in my life, but this casino has the TIGHTEST SLOTS I have ever played.

I don't mind losing money, but this place doesn't even give you a chance. I lost $500 in less than an hour last time, playing quarter machines... Most casinos, I can play for 5-6 hours with $500.

Some places, you win a little, lose a little... But this place, I went through hundreds of dollars without winning any more than $1-$2 dollars on a spin.

Every single pull was a loser, 1 after another. I went through $100's of dollars without hitting a bonus round, and when I finally did hit a bonus round, I won $6.00.

Also, I've been to this casino about 7-8 times over the past couple years, and every time I've had the same results. I have NEVER EVER walked out of this casino a winner, and this is coming from a seasoned slot player...

Other casinos, sometimes you win, sometimes you lose, but this place I have NEVER won, nor have I really seen anybody else win.

Table games were ok. Restaruants are very good. But slots are the worst ever, out of any casino I've ever been to.

BS
Comments (0) | Was this review helpful? 6 0
slots
(Updated: January 12, 2012)
Overall rating
 
2.0
Slots
 
2.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
2.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
3.0
Food & Drink
 
2.0
The video poker slots are so tight you never can win. Other slots lose even faster. Table games always too hard to get on table. No fun there.
H
Comments (0) | Was this review helpful? 6 0
Looks and feels temporary
Overall rating
 
2.0
Slots
 
2.0
Table Games
 
2.0
Customer Service
 
2.0
Player's Club
 
2.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
2.0
Food & Drink
 
2.0
This casino was originally just temporary until a new casino could be designed and built.



Now it is becoming permanent with an addition, but still looks and feels very temporary.



High limits at tables for the poor ambiance of this joint. The all new MGM is getting most of the attention in downtown Detroit.
R
8 reviews
Comments (0) | Was this review helpful? 8 3
Avoid this hotel if you want to sleep
Overall rating
 
2.0
Slots
 
2.0
Table Games
 
3.0
Customer Service
 
1.0
Player's Club
 
4.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
2.0
Had all kinds of problems with the ticket printers on the slot machines, could not get other machines to read the vouchers.

There is a club in Greektown, right outside the hotel, that plays loud thumping music until 3 AM from its rooftop. The hotel room windows were vibrating it was so loud.

Service at Bistro 555 was slow and understaffed, eat somewhere else. Staff was not responsive to any of my questions or requests for improved service or assistance.
B
Comments (0) | Was this review helpful? 4 0
Horrible customer service
(Updated: July 28, 2015)
Overall rating
 
3.2
Slots
 
5.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
4.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
1.0
Food & Drink
 
4.0
I am from Detroit and was coming to town for a family vacation, I booked with greektown for their experience specificity to show my wife from out of town a good time. We spent over $300 for a room. The room did not have a working thermostat that we tried to call the front desk about FIVE TIMES, and they never answered (even when I tried calling from my cell phone and not my $300+ room) at check out I expressed my disappointment to Joseph who seemed ill equipped to deal with any complaint since he didn't even ask how my stay was. After I told him about room 2917 having a broken air conditioner on the 29th floor when it was 85 degrees and humid at night with NO ANSWER at the desk he gave me a card For Natalie the supervisor and said to call her, who has not returned my phone call STILL. I would NEVER RECOMMEND greektown casino EVER... An issue like the room temperature I can understand but with no concern/follow up or customer service solution after spending OVER $300 for ONE NIGHT... I find it completely unacceptable.
S
Comments (0) | Was this review helpful? 4 1
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