Rocky Gap Casino Resort

Rocky Gap Casino Resort

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3.4 (6)
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User reviews

4 reviews with 3 stars
6 reviews
 
17%
 
17%
 
67%
2 stars
 
0%
1 star
 
0%
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Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
4 results - showing 1 - 4
Ordering
Not as much fun.....
Overall rating
 
2.6
Slots
 
2.0
Table Games
 
2.0
Customer Service
 
2.0
Player's Club
 
2.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
5.0
Food & Drink
 
2.0
Been going to the Gap for 3 years now. Was a very enjoyable place to visit at first. Now it seems that they change the rules every time I visit which is 6 times a year. The concierges lounge on the 6th floor is small and gets crowded. I've been there over 30 times and the food has only been different once and that was because it was from a cancelled wedding. The front desk staff is always different and just about every time they screw my bill up. I've been double charged more times then I can remember. I take advantage of every BOGO room deal they send me. I also go to the May Kixx concert every year even though they double the room rate. I'm headed back this upcoming weekend and if it has gotten worse, I will be looking to go elsewhere in the future.
R
Comments (0) | Was this review helpful? 1 0
Getting Worse
(Updated: March 11, 2015)
Overall rating
 
2.9
Slots
 
2.0
Table Games
 
1.0
Customer Service
 
4.0
Player's Club
 
2.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
4.0
Food & Drink
 
5.0
For the first year this was a great place. Friendly blackjack rules, low minimums, average slots, better than average point system. Then last fall they changed the blackjack table to all continous shuffler machines. Some casinos do that but at least have a $25 shoe table. No reason for this move, it's a state-run resort with a lower gaming tax rate. Slots are still average luck compared to most casinos these days. Point system is worse. Haven't had a multiplier day since new host came in a year ago. Hardly any difference between the 3 players club levels. Food is still good and staff is great. It's the decision-making people that messed this place up.
C
Comments (0) | Was this review helpful? 1 0
Great location
(Updated: July 14, 2014)
Overall rating
 
3.3
Slots
 
3.0
Table Games
 
5.0
Customer Service
 
4.0
Player's Club
 
3.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
2.0
Food & Drink
 
3.0
Great blackjack tables for $5 a hand. It can get noisy from all the machines. Small casino but lots to do besides gamble! My favorite place to visit!
C
Comments (0) | Was this review helpful? 3 0
Great Casino and Location!
(Updated: December 22, 2013)
Overall rating
 
2.8
Slots
 
1.0
Table Games
 
5.0
Customer Service
 
5.0
Player's Club
 
2.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
Beautiful location in mountains of Western Maryland. Lively atmosphere and friendly staff! Affordable table games $5/hand blackjack! And several tables of it! When finished gambling there is a great homing trail that wraps around the lake. Like the place much better than the other, pricier casinos in MD.
S
Comments (0) | Was this review helpful? 3 0
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