This place is the #1 worse gaming casino in the country hands down!The comps suck, spend 2 grand and they give you a $10 voucher for food!The slots are a joke, they call a $300 hit a jackpot! The staff is rude and intrusive, the drinks weak and extremely expensive! I am trying to say something nice however I can not think of something good about this dump! Stay away unless you don't like money, this casino is for amusement only!
Been a regular since the beginning. 8/8/17 changed everything. Blackjack is my game and the odds are worse than any casino I've been to. The machine shuffle gives the house a much bigger advantage. The dealer hardly breaks because the cards are clumped. You will see lots of time 20 to 30 cards that are small or big. This happens at every blackjack table except for one that is hand shuffle because they could not fit the machine at that table. Back to why I'm done with them. On 8/7/17, I was up 6k. The following day i went back and lost all it back and proceed to dip into my pocket for my last 1k. I won back 2.5k and left the table with 3.5K In chips to go get something to eat. I came back to the table to play a little bit more after I ate. The pit boss asked me to fill a form for tax purposes. I asked why do I need to fill out a form if I've lost half of my money today? The pit boss stated that the system tracked that I've won 10k. I said that's not possible and refused to fill it out. He said that I cannot play if I don't comply. At that point I took my money back and left. What pisses me off is that they are so unprofessional. They do not keep good track of what you buy in. They should not use the data of what people buy in. Lots of time they don't ask for your card and will not record the transaction to the right player. They need to be investigated for shady business.
Don't waste your time and money. All the big $ regulars have stopped going. Go to a real casino like Mohegan Sun or Foxwoods where they will treat you right!
Oxford Casino refused to pay costumer for thier wi
(Updated: August 08, 2017)
Overall rating
1.0
Slots
1.0
Table Games
1.0
Customer Service
1.0
Player's Club
1.0
Gaming Atmosphere
1.0
Amenities or Hotel
1.0
Food & Drink
1.0
on 8/6/17 i was at oxford casino and was playing a game of black jack with 3 match bonus. 9 to 1 for any player whom two up cards matches dealer one up card ( either 3 of a kind ,straight or plush ) I was at the first black jack table that faced the entrance door At around 2 or 3 AM a man put 50 dollars on the bonus and i put some money in my spot. After the dealer deal the the first round of up cards to the players then takes a up card for herself she then deal the second up card to all the plays she then take a the last card for herself ( this last card that she took for herself she must keep it down ). after the second card deal we will now can see that if the player cards matches with the dealer up card .if it's a match then the dealer have to pay the player 9 to 1. The man with 50 dollars on the bonus spot got a straight and I got a black jack, but when the dealer take a last card and keep it down insteal she turns it up and just because of that she call her boss over and she decited that a misdeal and refused to pay the man with a straight ( 450 dollars) and me my black jack It's a shame for Oxford Casino to cheat on people this way . I for one lost thounds of dollars in this casino will never coming back to this casino ever again .at the end the casino will lose thounds time more 450 dollars
This place is a sham! I don't play slots but recommendations for my wife say that the slots are very tight. My game a choices roulette, there is an even a history board for what numbers came out previously. I feel like you should just spend the extra time on the road and go to a legitimate establishment like Mohegan sun and/or Foxwoods.