Hollywood Casino at Kansas Speedway

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2.1 (13)
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13 reviews

 
(1)
 
(2)
 
(1)
 
(6)
 
(3)
Overall rating 
 
2.1
Slots 
 
2.2  (13)
Table Games 
 
1.9  (11)
Customer Service 
 
2.5  (13)
Player's Club 
 
1.8  (13)
Gaming Atmosphere 
 
2.6  (13)
Amenities or Hotel 
 
1.7  (7)
Food & Drink 
 
2.2  (13)
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Player's Club
Gaming Atmosphere
Amenities or Hotel
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13 results - showing 1 - 5
1 2 3
Ordering
Slot Machines
(Updated: April 13, 2012)
Overall rating 
 
2.0
Slots 
 
3.0
Table Games 
 
1.0
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
This Casino is convenient to my home (20 minutes) and I like the Atmosphere. I have already complained and I do NOT like their buffet as it doesn't have much variety of hot food although the desserts are very good.
As to the Slot machines, I won a few times but it does appear that the later in the day that I go, the better I do on the slots. I understand that machines are "set" but I believe that they are looser later in the day. I have friends who have gone and will not go back because they never win and I heard it again today at the casino, "I never win here and will not bother to return". Sad, I hope that it stays in business and begins to loosen up as it is a treat to be close to it. Thank you. PS, I rated table games, players club and amenities only because the site doesn't let you leave unless you do but I have no experience with these items.
LV
Comments (0) | Was this review helpful to you? 5 2
Not a fun Casino
(Updated: November 21, 2012)
Overall rating 
 
1.6
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
2.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
2.0
Had to wait over twenty minutes for an attendant because the printer ran out of paper, and it was not a busy night. I watched several Managers wander past and not notice at all. Waitreses come around at least once every hour. (Sic). Everyone is always apologizing for the time it takes. Even if you can find an attendant to radio for a waitress, it still takes a half hour to get someone there. Just fix it. We won't even go into the poor payback. I go in expecting to lose money, however it would be nice if $400 at $1.50 a spin would last a little longer than two hours. In the last month you don't even get up to make you at least thing you could profit.
If it pays once: Get off that machine because it will take the rest of hit. When it does pay back, stop and calculate the amount you just "Won", and it is roughly 60% of the monies you have just put into it. You do the math.
M
Comments (0) | Was this review helpful to you? 4 1
Bad
(Updated: November 14, 2017)
Overall rating 
 
2.2
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
3.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
3.0
Highway robbery. It use to be fun, but the last four trips the wife and I have made have been no fun. The slots just eat, eat and eat, a lot of spins with nothing. By the time Penn gaming takes their cut, then the state of Kansas takes their cut their is nothing left for payouts. If you want to have fun go to Missouri, and native American casino in Kansas or go to Oklahoma.
BS
Comments (0) | Was this review helpful to you? 3 0
Horrible experience
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
My wife and I went to this casino for a fun night out and to do a little gambling. While we were there we, like most others, were having some drinks while sitting at the tables, and after a couple hours of being there out of nowhere two employees approached my wife and I and told us we were going to be escorted out of the casino, when asked what the reason was for this they said we were intoxicated and we needed to leave. This seemed so ridiculous to us because we in no way were being loud, obnoxious or causing any kind of a scene but after a few winnings at the blackjack table we were all of the sudden asked to leave the property. One of the employees, Lisa, was extremely unpleasant and rude when asked to explain the reasonings for asking us to leave. We will never go to this casino again, they had no good explanations for this and after talking to our shuttle driver and reading some other reviews it seems this has happened to other folks as well. We have never had any sort of issue anywhere else like this, we were not drinking any more than the people around us nor were we drawing attention to ourselves in any way which made this that much more outrageous, we do not and will never recommend this place to anyone.
CP
Comments (0) | Was this review helpful to you? 3 0
NOT HAPPY
(Updated: March 11, 2013)
Overall rating 
 
1.5
Slots 
 
1.0
Table Games 
 
2.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
1.0
I have given up my membership to your casino b/c for 12 months I have not ever ever ever come out with any monies to broing home,

I have been at your casino 2-3 times per/wk for 12 months and I never came out a winner.

However, your casino has taken it with swiftness and deliberate undertaking with no rewards to speak of and no gratitude for my presents.


If I went to a store and bought clothing or food at 1 establishment the way I put it into your casino, they would send a limo to my house everyday to drive me anywhere in the state.

How ungrateful you R.
JH
Comments (1) | Was this review helpful to you? 5 5
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