What a horrible place. Casino and hotel very run down. Staff very unpleasant, unhelpful and rude. We checked-in, went up to our room which was dirty, bed was hard and squeaked. Bathroom was dirty. Carpet was filthy. We proceeded back down stairs and checked out. Walking through the casino noticed very low ceilings, old decor and a general stench of smoke. Its very apparent that any profits and not going towards maintaining the casino. We left and checked into Harrahs. Will never go back to that dump they call the Riverside.
just read this and i thought hmm no wonder.. .. the casino industry collects and uses the financial and game-play data to identify patrons who can be tapped for more revenue.
The first, GCA Casino Share Intelligence shows that casinos have access to all of your financial information as well as transactions outside of the casinos as soon as you use your credit or ATM card in one of their machines.
I used to go here about once a week ... the staff used to be nice,genuine and freindly ... they took the time to stop and speak with people ... Others and myself have noticed now that they have downsized the staff considerably and the ones that are still they seem very unpleasant. Just the other day I was there and A fellow gambler had to wait 30 minutes for an attendant to service the machine. lol no,it wasn't a payout ... I think it just needed more paper. It has been a long time since I've seen someone win any money on slots from this place ... very tight ... 100$ will not last more than 20 or 30 minutes in the high limit room ... and when they do handpay someone in the high limit room it's always the same people ... kinda fishy if you ask me ... and if you use a players club card they know where you play how often you play how much you wager and win ... advantage to the casino all the way on that ... oh and I should mention too that they will help "some" of the regular/local gamblers ... they will hint to where the hot machines are ... myself and others have witnessed this ... In my opinion, this is just another sleazey dirty smokey casino that looks nice on the outside,but once you've spent some time here trust me you'll be disappointed.
1. very tight slots 2. unpleasant/unhappy staff 3. worst buffet food ever. 4. smokey stinky environment. 5. just generally pretty crappy.