Riverside Casino & Golf Resort

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3.1 (28)
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28 reviews

 
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(10)
 
(6)
 
(6)
 
(4)
Overall rating 
 
3.1
Slots 
 
2.7  (28)
Table Games 
 
3.0  (18)
Customer Service 
 
3.1  (28)
Player's Club 
 
2.7  (28)
Gaming Atmosphere 
 
3.2  (28)
Amenities or Hotel 
 
3.8  (23)
Food & Drink 
 
3.3  (28)
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28 results - showing 1 - 5
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Lori
(Updated: March 30, 2012)
Overall rating 
 
2.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
4.0
I use to really enjoy coming to riverside from cedar rapids it was close to home and I liked the fact they machines would pay back enough to let you enjoy for awhile. But Riverside has become so tight. You cant tell me they can not control the slot payouts. I just don't enjoy going there any more it's no fun losing all your money in a half hour and then going home. Now I know you are going to say that's gambling and your right, but this place is tight, tight, tight. I'll find me a place a little less worried about making more money for themselves and more about keeping the customer coming back. I enjoy playing quarters and many, many, many a time Ive put in a twenty and never got a single hit off of that twenty. Come on Riverside.
LS
Comments (0) | Was this review helpful to you? 7 1
Points don't add up very fast anymore
(Updated: February 03, 2017)
Overall rating 
 
2.2
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
2.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
3.0
Looks like they recently reduced the points you earn drastically. Seems like you get about 1/3 of what they used to give. I would stay away if you want a fighting chance to win. 
J
Comments (0) | Was this review helpful to you? 6 0
riverside
Overall rating 
 
3.2
Slots 
 
3.0
Table Games 
 
4.0
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
3.0
If you like playing slots they are bound to have some of your favorite machines but I find they are very tight. Very seldom have I seen people winning, for casino action I prefer other casino's in the area. I have stopped going here pretty much all together now the rooms are top notch and the golf is fantastic and the table games are plentiful,The buffet is subpar compared to others but ruthies is very tasty. I would have to say their slot club is the worst of any.(very stingy) Central bar can be very slow to take your order and drinks are no bargain. They do get some great entertainment and that is usualy when I will go there. Hope this helps.
S
Comments (0) | Was this review helpful to you? 6 2
Cheap Tricks
(Updated: August 13, 2017)
Overall rating 
 
3.3
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
4.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
3.0
I have had tons of fun over the years st riverside casino. But in the past 18 months management has been putting their money in the wrong pockets. Slots just don't pay. Its no longer fun. I expect to pay to play. I don't expect Anything for free. But they are just so cheap! They have a charity match. You give 10 dollars and they give you 10 in free play. But no more than 10! Just cheap. This month they are giving away Coca Cola. Gamble a hundred and they will give you a carton of coke. The merchandise in the pro shop and the boutique and their gift shop is cheap and overpriced. You expect casino merchandise to be 30 to 40 percent higher than retail. But at least you expect some quality. The staff are good. Some more surly than others. The VIP staff are great. The give aways are not worth the effort and the drawings are a joke. It seems to me that management has put too much money into developing new properties and spending money to lobby against other properties being built. For myself at the highest card level I expect a certain amount of free play dropped on my card and when I see that slashed to less than half my expectations then I stop going after awhile. Typically I take my free play x 5. So that if you give me 50 I'll pull out 250 cash to start my round of play I usually play around 5 hours at a time. So now when I go to rcag I pull out less cash. This casino has been around long enough that it is rough around the edges. They need a staff and environmental refresh. It all feels old and stale like their ridiculous give aways. 
E
Comments (1) | Was this review helpful to you? 4 0
Video pokers players AVOID!!!! Ripoff!
(Updated: May 20, 2017)
Overall rating 
 
2.6
Slots 
 
2.0
Table Games 
 
2.0
Customer Service 
 
3.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
4.0
Food & Drink 
 
3.0
Sometime in the last few months, Riverside set Video Poker machines to offer way less points than before. Takes forever now to get a few dollars back. The VP had terrible payouts even before this. Jumers is a better deal!
M
Comments (0) | Was this review helpful to you? 3 0
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