Diamond Jo Casino Dubuque

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2.1 (8)
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8 reviews

5 stars
 
(0)
 
(2)
 
(1)
 
(2)
 
(3)
Overall rating 
 
2.1
Slots 
 
2.1  (8)
Table Games 
 
2.2  (6)
Customer Service 
 
2.0  (8)
Player's Club 
 
2.5  (8)
Gaming Atmosphere 
 
2.3  (8)
Amenities or Hotel 
 
1.7  (6)
Food & Drink 
 
2.3  (8)
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8 results - showing 1 - 5
1 2
Ordering
new casino, horrible ventilation
Overall rating 
 
2.7
Slots 
 
3.0
Table Games 
 
3.0
Customer Service 
 
2.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
3.0
This is a new land-based casino. When you first enter, it's like Wow. But after you get in, it is so smokey. For a new building, the ventilation is very poor. I was sitting at an end machine and smoke from a few machines down was choking me. It was on the Saturday of Memorial Day and fairly busy, but you would think that they would have have a way to clean the air. We did not see a waitress, but they did have a self-service beverage machine. We did ask at the bar and found that beer is not complimentary (It was in South Dakota).

The casino is open 24/7 not like the boat that used to close from 3 am to 8 am.
W
Comments (0) | Was this review helpful to you? 5 1
It Sucks
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Absolute waste of time to go there. Its fine for the local people, who sit there and play the 5 cents slots all day, but don't waste your money travelling any distance. They are not customer oriented at all.
G
Comments (0) | Was this review helpful to you? 3 7
Tight, tight, tight!
Overall rating 
 
2.2
Slots 
 
1.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
3.0
Gaming Atmosphere 
 
3.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
Tightest slots I've seen in a long, long, long time. The higher you play, the worse it gets.
SL
Comments (0) | Was this review helpful to you? 1 1
Denied Access to an Entire Post Wedding Party
(Updated: August 24, 2011)
Overall rating 
 
1.0
Slots 
 
1.0
Table Games 
 
1.0
Customer Service 
 
1.0
Player's Club 
 
1.0
Gaming Atmosphere 
 
1.0
Amenities or Hotel 
 
1.0
Food & Drink 
 
1.0
We stayed at the Grand Harbor Resort across from the Casino for my cousin’s wedding. After the wedding reception we went over to Diamond Jo and they denied access to the entire party because one lady in our group stumbled. When my 60 year old uncle questioned their decision a huge security guard yelled at him, threatened him with physical violence and escorted him off the property. What kind of a casino denies access to a party of paying customers sober or drunk? It just doesn’t make good business sense. I have been to my fair share of casinos in Illinois, Indiana and Michigan but I have never seen anyone denied access for something so petty. Their loss, we were all ready to spend a lot of money.
NP
Comments (1) | Was this review helpful to you? 1 2
fun
(Updated: September 13, 2014)
Overall rating 
 
3.9
Slots 
 
4.0
Table Games 
 
4.0
Customer Service 
 
4.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
3.0
Food & Drink 
 
4.0
Boyd gaming just took over casino. Good place to gamble ,the dealers are fun,the slots are good
PG
Comments (0) | Was this review helpful to you? 0 0
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