Rivers Casino - Des Plaines

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1.8 (21)
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38%
 
48%
Overall rating
 
1.8
Slots
 
1.6(21)
Table Games
 
2.1(16)
Customer Service
 
2.0(21)
Player's Club
 
1.4(21)
Gaming Atmosphere
 
1.8(21)
Amenities or Hotel
 
1.4(15)
Food & Drink
 
2.5(21)
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21 results - showing 16 - 20
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I don't like this place
(Updated: May 03, 2012)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
after spending about $500 in this place i found that most of the penny
slots pay out on the low percentage. the reason being when you get a bonus round for example china shores it gives you about 40 spins and most of them are loser spins
Definitely forgo this place on your next trip here to chicago. Stay away from the place it is a tourist, trap all eye candy. You're better off going to indiana or elgin.., casinos.
because they pay out better on the machine percentage.
T
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bookkeeper10000@yahoo.com
(Updated: February 29, 2012)
Overall rating
 
2.2
Slots
 
1.0
Table Games
 
3.0
Customer Service
 
3.0
Player's Club
 
2.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
1.0
Food & Drink
 
2.0
They have a decent amount of table games. Problem is they're very packed. usually the ones that are not packed are way out of my comfort zone. I got no problem wagering like 20 max on a single hand, but seriously, who is Rivers Catering to? It's an okay atmosphere, but I've been treated rudely, when asking about how mississppi stud is played to the dealer. He said it was like Hold'em. He didn't tell me I had to wager each time, I got to the streets. All the other games are decent. I wish there were more BJ Tables, and another 4 card table. And with the BJ tables, I would like other side bets offered like in horseshoe.

Overall, it's nice, and I like going if I got some money I can afford to lose (worse case scenario) And if I win it's usually no more than 100, but if I lose, it's at least 100, but no more than 200. Either way, it's okay a few times, but we have other casinos in chicagoland, so take your pick. Try it out maybe once if you want to. But the Grand Victoria is much better.
NB
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Rivers Full Review
(Updated: January 24, 2012)
Overall rating
 
2.6
Slots
 
2.0
Table Games
 
3.0
Customer Service
 
4.0
Player's Club
 
1.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
1.0
Food & Drink
 
4.0
Rivers Review: New casino near Rosemont in Des Plaines, IL. Conveniently located by O'Hare Airport and approx. 30 minutes from Downtown Chicago.

Parking/Transportation: Parking is FREE. They have two parking lots. One is an outdoor parking lot with no covering and the other is a innovative parking garage which has green and red lights above each parking spot. A green light above the parking spot indicates that the spot is currently open and a red light indicates it is occupied. I have never used the parking garage so I do not have any firsthand experience parking under it.

You can take the Blue Line El Train in Chicago to the Rosemont stop and take a free shuttle to the casino. It is also not a very far walking distance on a fair weather day from the Rosemont stop.

Gaming:
Clearly, this place is a rip off as it relates to slot machines. Not many penny slots at all. Where is the video poker? Where are the blackjack machines? Very disappointed in their gaming floor. Their table games are always packed.

What needs to be done is for them to add a second floor and renovate the place. I'm sure the politicians would pass an expansion through as Illinois is hurting for tax dollars right now. When and if they expand, I would hope that they would add some more penny slots and video poker machines. They have a very poor selection of games right now and the floor is really cramped. It's very hard to walk around this casino without accidentally bumping into someone, especially if you go on the weekend.

Restaurants:
There are many restaurants inside. If you have ever been to the Hard Rock Casino in Las Vegas, the layout is very similar. Most of the restaurants are located along the outer walls of the casino with the slots machines and table games located on the inner area of the casino.

I ate at the Canopy buffet once, the first week the casino opened. It is very pricey, although they have different prices for breakfast, brunch and dinner. We had the dinner. Although it was pricey, it was worth it as they had some nice pork offerings and many different options that you normally don't see at a non Vegas buffet.

I ate at Flipt Burger on many occasions and actually just go to the casino now to eat there as the gaming is not conducive to my needs. The Blue Burger is a masterpiece with nearly a half pound of grilled hamburger, carmelized onions, soft melted blue cheese on a freshly baked bun. You can add fries for $2 and cheese sauce for the fries are another $1 extra. They also have shakes and different wines and beers for sale. Their shakes are pretty good too.

Misc.:
They have a players club but since I rarely play there I never receive any offers in the mail. I played the most $5 at a time and still have not received any mailings from them. They would be smart to at least offer a mailing to ALL of their players card members with some type of coupon for the buffet or Flipt burger restaurant.

Their Players Club needs to be improved a lot.

Finally, I wish they would build a showroom somewhere in this building so mid to major name stars can attend and have Vegas style shows. This would add a lot of excitement to the place.
S
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Save your money
(Updated: October 11, 2011)
Overall rating
 
2.0
Slots
 
2.0
Table Games
 
2.0
Customer Service
 
3.0
Player's Club
 
1.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
2.0
Food & Drink
 
2.0
This casino is so close and convenient.....but I don't think I'll be going back. I'm going back to Horseshoe or Potowatomi. I have been three times, and never had a good win. In fact, have lost a sizeable sum each time. These slots are extremely tight. The casino is small and crowded. They do have a nice selection of some of the newest games. But if you can't win even a good pot once in a while....what's the point? My friends have had the same experience. Players club is a dud. Based on what I have spent I would expect some nice comps or discounts. But i get in the mail a $5 slot coupon. Five dollars? Really? How cheap is that? Not even a free buffet or free drink ticket? It's just not worth it. I'll make the longer drive.
N
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Rivers Casino
(Updated: September 20, 2011)
Overall rating
 
1.4
Slots
 
3.0
Table Games
 
1.0
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
Too small, too crowded - not enough room in aisles - too noisy, and not at all inviting or friendly. Obviously set up for out of town tourists with little or no perks for locals. Pricing in restaurants is high and quality is lacking. I believe most locals give this one or two tries and then move back to their previous haunts in Indiana or Elgin, or Joliet. If you're not excited to play there, why bother? The others seem to appreciate local traffic and extend offers to keep you coming back. Not the case with Rivers.
DR
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