Hollywood Casino - Aurora

Hot
 
2.3 (7)
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User reviews

7 reviews
5 stars
 
0%
 
14%
 
14%
 
43%
 
29%
Overall rating
 
2.3
Slots
 
2.0(7)
Table Games
 
2.2(7)
Customer Service
 
2.4(7)
Player's Club
 
1.9(7)
Gaming Atmosphere
 
2.7(7)
Amenities or Hotel
 
1.9(7)
Food & Drink
 
2.7(7)
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Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
7 results - showing 1 - 5
1 2
Ordering
Better Have Lots of Cash to lose if you play here
Overall rating
 
1.4
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
3.0
Player's Club
 
1.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
Not only is this a terrible place to game (so tight the slots squeek) when you are at them. Bring lots of money and don't expect to get any payback. They sent me a coupon for money or to eat, when I turned it in I got a whopping $3.00 I hope they don't go broke.
Don't go here if you want to have fun and get a little cash, It will NEVER Happen!!!!!!
D
Comments (0) | Was this review helpful? 4 0
video poker
(Updated: May 10, 2012)
Overall rating
 
1.3
Slots
 
1.0
Table Games
 
2.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
2.0
I have not been there in a while because they are cheap with bounce back coupons. I lost $300.00 playing video poker the last time played. That is easy to do because the pay tables are bad. What did they send me? A coupon for $3.00. Wow! Thanks Mike for the visit and play. Here is something to ease the pain of your loss. Phooey on them.---MIKE----
M
Comments (0) | Was this review helpful? 4 0
Rude cashier
Overall rating
 
3.4
Slots
 
3.0
Table Games
 
4.0
Customer Service
 
2.0
Player's Club
 
4.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
4.0
Food & Drink
 
3.0
I can't believe a cashier told me to go "back in line" before i approached her cage. There was NO ONE in line and the cages were all without customers at the time. I told her that nobody else was there in front or back of me. She was just very rude and told me that next time she'll send me back to the roped area. I must be crazy to spend my money here to be talked down to.



Many customers including myself like penny slots. There's not too many of them. How about a little more variety on the buffet menus at least on a monthly basis.
C
Comments (0) | Was this review helpful? 4 1
Not What It Used To Be
Overall rating
 
1.9
Slots
 
2.0
Table Games
 
1.0
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
2.0
Food & Drink
 
2.0
The slots and video poker used to give you a chance to win, but they have tightened the machines. Now a decent pay is rare. The buffet is just about the same all of the time. It's OK, but nothing special. I won't play the table games because the minimum is too high. My wife and I would go almost weekly for the first 12 years because we felt we had a chance to win. Now we go to Hollywood once every 4 to 6 weeks. We would go to Empress, but the had a major fire in March 2009. They made changes in the way the customer earns slot points and now they don't seem to be worth much of anything. They have taken the fun out of this casino and made it mediocre.
G
Comments (0) | Was this review helpful? 4 1
Long time No win
(Updated: September 25, 2011)
Overall rating
 
1.9
Slots
 
1.0
Table Games
 
2.0
Customer Service
 
3.0
Player's Club
 
1.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
1.0
Food & Drink
 
2.0
My wife and I have gone there about 4 times this year. We play video poker,keno and slots (table limits too high). I believe they don't have 25-cent keno (minimum keno is 1 dollar).The video poker machines are limited to a very few 5-cent (4) and 10-cent (4). Most are quarter/dollar. Anyway, they're NOT paying. I heard only one machine going off when we were there last. The slots are no better and the comps are insignificant ($5 dollar coupons once a month?) wow...another one bites the dust.
G
Comments (0) | Was this review helpful? 3 0
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