<![CDATA[Bally's Quad Cities - American Casino Guide Casino Reviews]]> https://www.americancasinoguidebook.com/ <![CDATA[Bally's Quad Cities: Love Jumers]]> https://www.americancasinoguidebook.com/illinois/ballys-quad-cities.html/discussions/2508778 https://www.americancasinoguidebook.com/illinois/ballys-quad-cities.html/discussions/2508778 Jumer's is my favorite non Vegas casino. Rooms are good, staff is excellent, and fair gaming. They have plenty of full pay video poker at the quarter level. DJ's steakhouse is excellent and affordable. The cafe is very good with great breakfast specials all day long. Players club is good and comps are very fair. I can see why Jumer's wins many awards from the Casino player best of editions. ]]> Tue, 04 Jul 2017 02:33:38 +0000 <![CDATA[Bally's Quad Cities: dont eat on the buffet after 8:00pm]]> https://www.americancasinoguidebook.com/illinois/ballys-quad-cities.html/discussions/2508102 https://www.americancasinoguidebook.com/illinois/ballys-quad-cities.html/discussions/2508102
They remove ice cream early & the soft ice cream is running.  The salad person pushes the food on the the floor when she is cleaning,she heard me say something to my husband as she turned her head & looked at us.  I am surprised if nobody falls tonight.  The prime was nicely done tonight.
I couldn't find a manager in the buffet tonight at all.
]]> Sat, 11 Jun 2016 07:00:43 +0000 <![CDATA[Bally's Quad Cities: hotel nice / food not a match to other casinos]]> https://www.americancasinoguidebook.com/illinois/ballys-quad-cities.html/discussions/2507692 https://www.americancasinoguidebook.com/illinois/ballys-quad-cities.html/discussions/2507692 rooms great , Except balcony's ,,can,t sit there //Spider cwebs , spiders .. told clean only several times a year . Food needs better quality, beef usally tough ]]> Mon, 21 Sep 2015 15:01:43 +0000 <![CDATA[Bally's Quad Cities: A sad decline ]]> https://www.americancasinoguidebook.com/illinois/ballys-quad-cities.html/discussions/2506632 https://www.americancasinoguidebook.com/illinois/ballys-quad-cities.html/discussions/2506632 About 15 months ago, my ratings would have been 5 across the board. Once Penn National bought out the owners, the casino and hotel has become concerned with 1 thing - cutting corners, raising prices and reducing comps. We live in Milwaukee and used to travel 200 miles to Jumers 1 a month when the offered us a free room (even on Friday and Saturday nights), free buffet, $15-$25 in free play and would comp us breakfast Sunday morning ($20) after playing $200 over Friday night and Saturday. We have chosen to go to closer Illinois and Iowa casinos as all of those items quickly declined once Penn National took over. We noticed a sharp decline in the staff as they have become less interested in customers. Buffet discounts have gone away - even the 5-cent chocolates on the hotel bed pillows are gone. All of the restaurants have raised prices by 20% over the last 3 years. We spend our time across the river in Iowa and come across to Jumers for a few hours maybe 3 times a year instead of each month. Over the last 3 years, 25% of the penny slots have been replaced by higher denominations. Odds at craps tables and blackjack have worsened. Sad decline in a great casino that reminded us of Las Vegas where we lived for 5 years. We spend our money at closer Illinois casinos and think about the past good times at Jumers. ]]> Sun, 06 Oct 2013 23:58:53 +0000 <![CDATA[Bally's Quad Cities: Nice place]]> https://www.americancasinoguidebook.com/illinois/ballys-quad-cities.html/discussions/2506291 https://www.americancasinoguidebook.com/illinois/ballys-quad-cities.html/discussions/2506291 We visited Jumer's this week and had an enjoyable time. The hotel rooms are nice and clean as is the casino. We ate at the Buffett and it was delicious, so many choices and great desserts. My husband and I really like the no smoking in the casino. I talked to many people and asked if they have been to the Iowa casinos across the river and most of them said that the Iowa casinos are too smokey and they enjoy the cleanliness at Jumer's. I get great comps from Jumer's. We will be back soon. ]]> Sat, 02 Mar 2013 03:20:19 +0000 <![CDATA[Bally's Quad Cities: customer service?]]> https://www.americancasinoguidebook.com/illinois/ballys-quad-cities.html/discussions/2506059 https://www.americancasinoguidebook.com/illinois/ballys-quad-cities.html/discussions/2506059 costomer service was terrible, the security was rude, The beverages was only one station, and no one came around to offer anyone a beverage on the slots. We will never be back!!!! ]]> Sat, 20 Oct 2012 01:37:46 +0000 <![CDATA[Bally's Quad Cities: Not fun for me]]> https://www.americancasinoguidebook.com/illinois/ballys-quad-cities.html/discussions/2505851 https://www.americancasinoguidebook.com/illinois/ballys-quad-cities.html/discussions/2505851 Since the new owners took over in the summer of 2011 the casino has not been good! The gaming is so tight you might as well give your money to the security officer at the door and leave! Not a dime to play on. Staff is rude! No smiles here! Poor customer service. Take the drive to Catfish Bend in Burlington IA. Not a big casino but at least I played all night on my money! My partner won $1,300 using one machine all night. Put it this way folks, there are much better choices than this place! ]]> Sun, 05 Aug 2012 17:11:06 +0000 <![CDATA[Bally's Quad Cities: Don't Have a Reception Here]]> https://www.americancasinoguidebook.com/illinois/ballys-quad-cities.html/discussions/2505163 https://www.americancasinoguidebook.com/illinois/ballys-quad-cities.html/discussions/2505163 We had our wedding reception at Jumer's on January 14th 2012. The security staff went out of their way to harass our guests and not allow them in the casino. They were asking people waiting to get in if they had been at the wedding reception, then would turn them away. I was the Groom and was treated horrible by the staff, as were members of our families, including the Father of the Bride. 2 of our uncles who do not even drink were told they were too intoxicated to enter, and even a pregnant Aunt was hassled. We had members of our wedding party treated so bad that they checked out of the hotel and left. It has almost been a month and Jumer's has still done nothing, even though dozens of people left comment cards, emailed and called them to complain. Do not have your wedding reception here. We did however enjoy the bed in the room. ]]> Tue, 07 Feb 2012 21:56:07 +0000 <![CDATA[Bally's Quad Cities: change not good]]> https://www.americancasinoguidebook.com/illinois/ballys-quad-cities.html/discussions/2505050 https://www.americancasinoguidebook.com/illinois/ballys-quad-cities.html/discussions/2505050 I have been traveling 135 miles, one way, to Jumers once a month for over 15 years. When they built their new property I was delighted to stay in the new hotel as a comp. I could gamble longer and spread the trip out. Then the summer of 2011 they sold the property to Delaware North. I still received a monthly free room comp. January 2012 arrived and I received no room comp. Guess I won't be going back. ]]> Thu, 05 Jan 2012 22:41:11 +0000 <![CDATA[Bally's Quad Cities: Review of Jumers in Rock Island]]> https://www.americancasinoguidebook.com/illinois/ballys-quad-cities.html/discussions/2504655 https://www.americancasinoguidebook.com/illinois/ballys-quad-cities.html/discussions/2504655 What a great place - take some time to experience this jewel. I can't say enough about how clean this place is and how well they maintain it. My husband and I spent 2 nights and had a great time, the rooms are a must see. Monday is double points and we were able to get in on that, plus use our points to gamble or take the cash. I decided to save some of my points for a Starbucks - how great is that? I hope the folks at this Casino continue the great work they put in to it. ]]> Wed, 26 Oct 2011 17:35:00 +0000