Bally's Quad Cities

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3.4 (14)
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14 reviews
 
36%
 
21%
 
7%
 
14%
 
21%
Overall rating
 
3.4
Slots
 
3.2(14)
Table Games
 
3.2(9)
Customer Service
 
3.2(14)
Player's Club
 
3.4(14)
Gaming Atmosphere
 
3.7(14)
Amenities or Hotel
 
4.1(11)
Food & Drink
 
2.9(14)
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14 results - showing 6 - 10
1 2 3
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customer service?
(Updated: October 21, 2012)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
costomer service was terrible, the security was rude, The beverages was only one station, and no one came around to offer anyone a beverage on the slots. We will never be back!!!!
K
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Not fun for me
(Updated: August 06, 2012)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
Since the new owners took over in the summer of 2011 the casino has not been good! The gaming is so tight you might as well give your money to the security officer at the door and leave! Not a dime to play on. Staff is rude! No smiles here! Poor customer service. Take the drive to Catfish Bend in Burlington IA. Not a big casino but at least I played all night on my money! My partner won $1,300 using one machine all night. Put it this way folks, there are much better choices than this place!
P
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FANTASTIC!
(Updated: January 13, 2011)
Overall rating
 
4.7
Slots
 
5.0
Table Games
 
4.0
Customer Service
 
5.0
Player's Club
 
5.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
5.0
Food & Drink
 
4.0
My brother and his wife invited my wife and I to spend a Friday and Saturday night at Jumers. We did not know what to expect because we live 3 hours away.It was GREAT! The hotel was beautiful and everything was sooooooooo clean and sparkling! The casino had a good selection of machines and the table games were just fine.The best drinks and so inexpensive..A Miller 64 and a mixed drink for $5...All the time not just when it was slow. Fantasic personnel. Very friendly and welcoming. I'm not sure when we are going back but I know we will! Two things of note: $1 in equals 1 point and you can cash your points for CASH...not forcing you to play it on the machines but you can actually cash out the points and get the dough..And also, absolutely NO RIFF RAFF!!!! Enough said!
R
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change not good
(Updated: January 05, 2012)
Overall rating
 
1.9
Slots
 
3.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
2.0
Food & Drink
 
2.0
I have been traveling 135 miles, one way, to Jumers once a month for over 15 years. When they built their new property I was delighted to stay in the new hotel as a comp. I could gamble longer and spread the trip out. Then the summer of 2011 they sold the property to Delaware North. I still received a monthly free room comp. January 2012 arrived and I received no room comp. Guess I won't be going back.
D
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Review of Jumers in Rock Island
(Updated: October 26, 2011)
Overall rating
 
4.3
Slots
 
4.0
Table Games
 
3.0
Customer Service
 
5.0
Player's Club
 
5.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
5.0
Food & Drink
 
3.0
What a great place - take some time to experience this jewel. I can't say enough about how clean this place is and how well they maintain it. My husband and I spent 2 nights and had a great time, the rooms are a must see. Monday is double points and we were able to get in on that, plus use our points to gamble or take the cash. I decided to save some of my points for a Starbucks - how great is that? I hope the folks at this Casino continue the great work they put in to it.
LB
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14 results - showing 6 - 10
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