Review Detail

2.7 20
slot customer
(Updated: June 22, 2015)
Overall rating
 
1.8
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
2.0
Player's Club
 
2.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
N/A
Food & Drink
 
2.0
I hit an extraordinary jackpot on Feb 26, 2015. It was on a bonus spin on "Lotus Land". After putting in several hundred dollars on $2 bets, I hit and was delighted. I never dreamed the calculated amount $1,300 was incorrect. But later I calculated the jackpot to be $8,000. This is with no help on the fifth reel on just one bonus spin.

Over several weeks I talked this over with CDA Casino management and employees. We looked at the jackpots on the machine going back a year and a half. Mine was clearly stated. They could easily of consulted their security camaras or the documented detail of the machine on the jackpot. Also every jackpot is reviewed before a hand pay jackpot is paid.

I've been a good customer for years there. They have no intentions of making good, I don't trust them and wonder how long this has been going on. They don't want to do the right thing, once I signed the W2-G it was a done deal.

My gambling days are over.
B
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Comments

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Ordering
March 14, 2016
The actual screen was 1st column 3 white tigers, the 2nd column was all wild X2, the 3rd column was all wild X4 and the 4th column was all wild X5. The black out of 4 columns of white tigers on a $2 bet is $200 times 2 times 4 times 5 equals $8,000.

Absolutly no concern by casino. Obviously these characters have never before hit these 4 columns and I wanted the truth.
RC
Robert Clemens
1 results - showing 1 - 1

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