Tropical Breeze Casino

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2.8 (33)
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33 reviews
 
24%
 
6%
 
18%
 
30%
 
21%
Overall rating
 
2.8
Slots
 
2.7(33)
Table Games
 
3.0(26)
Customer Service
 
3.3(33)
Player's Club
 
2.2(33)
Gaming Atmosphere
 
2.6(33)
Amenities or Hotel
 
2.2(22)
Food & Drink
 
3.3(33)
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33 results - showing 16 - 20
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Ordering
Stay Away!
(Updated: February 01, 2015)
Overall rating
 
1.8
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
4.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
2.0
I took my third trip with Sun Cruz on Jan. 22, 2015 and it will be my last!! They now have a “new” Casino boat. The boat is small, cramped and has a horrible choice of slot machines. You can’t even walk down the aisle without bumping into another person. People with walkers are doomed on this casino boat. Match play, early week promotions (web site still shows they have the promotions) and a free sandwich no longer exist with the boarding fee. Cashing in tickets prior to the return trip is absurd. No line can be formed and you are literally shoulder-to-shoulder with guests trying to go back downstairs. I talked with several people and none said they would ever come back. They also said that they would fight the horrible traffic in Tampa to go to another casino. I e-mailed SunCruz voicing my opinion and they never responded. Not a great way to run a business. Word of mouth advertising is the best (and worst) in my opinion. Ownership made a HUGE mistake by not renovating the old boat in lieu of purchasing this new one.
JM
Comments (0) | Was this review helpful? 3 3
bad experience on casino boat
(Updated: December 21, 2014)
Overall rating
 
2.2
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
4.0
Player's Club
 
1.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
N/A
Food & Drink
 
3.0
Most of the slots either were noKt working or they would not take your money and I include the tokens. I would not go back.
J
Comments (0) | Was this review helpful? 3 0
stuck on boat
(Updated: July 09, 2013)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
went on boat sunday 7/7/13 .3.30 shuttle. We were supposed to return on the 8pm shuttle, but to our surprise the shuttle didn't show up. When we asked the rude staff where the shuttle is not one of them knew anything. We waited almost an hour before someone came on the intercom to inform us the machines would be shutting down because we had to go meet the shuttle. Still no one knew what was going on. well the big boat circled around for about 45 minutes and shuttle finally arrived. Meanwhile people were getting calls from relatives waiting for them at the doc since 9pm It is now 11pm. We still never found out why we were stuck on that boat for almost 3 hours after we were supposed to be back in port. Will never go on this boat again, it is no fun not knowing if you will ever see land again.
J
Comments (0) | Was this review helpful? 5 2
Had a great time! Loosest slots around!
(Updated: January 13, 2013)
Overall rating
 
4.7
Slots
 
5.0
Table Games
 
5.0
Customer Service
 
5.0
Player's Club
 
3.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
N/A
Food & Drink
 
5.0
After reading some of the previous reviews, we were questioning if we should go or not. My husband LOVES to play dice and I LOVE the slots, so we decided to give it a try. We are so glad that we did! We had a GREAT time! The boat ride out was beautiful. My husband said he had the best time being able to play craps and the dealers were very friendly as well as all of the staff that I spoke with and I have never seen so many people winning on slot machines like they were here. The Chicken sandwich was delicious, the best I’ve ever had. It's also nice that the food and drinks were free. Only a $5.00 ticket price and they gave me a match play for the slots and my husband got one for the dice table. We will be back,it’s a great place for a night out. I usually don’t write reviews but being that we weren't going to go because of reviews and then going out on the Suncruz for myself and having a great time, I felt like I should post a review. Like my husband said, it is very hard to please a gambler if they're not winning, and everyone knows you don't win every time. Plus they take out thousands of people a month so how can you take a couple of reviews too serious? Can’t wait to go again!
AD
Comments (0) | Was this review helpful? 10 7
Bil Validators Don't Work and They Won't Make Good
(Updated: November 05, 2012)
Overall rating
 
1.5
Slots
 
1.0
Table Games
 
3.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
2.0
After stuffing dozens of $20 in their $1 slots with the biggest payout at $40, there was one $20 bill that didn't register in the bill validator. A young attendant then fiddled with the validator, put in another $20 that did register, took the money out, and then told me that since his $20 worked, then mine would have also worked and he could do nothing for me. He insisted that he wasn't calling me a liar, and then refused to get a manager to help me. I had to announce this robbery to the nearby patrons to then get the manager to appear with a bunch of goons that looked ready to toss me overboard. The manager must have checked the cameras and saw that I was the highest roller they had, losing over $1000 in just about 3 hours. So, he came over with 20 coins and said the attendant was wrong. On the return trip, I met a very elderly couple that had the same problem, but was rudely dismissed and never got reimbursed. So, this place is not only ridiculously tight, but is also a place for high-seas piracy. Unregulated, no laws to protect you at sea, this place is a nightmare I'll never go back to.
M
Comments (0) | Was this review helpful? 9 1
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