Review Detail

2.8 33
Florida 10227
Ruined a good thing
(Updated: November 21, 2015)
Overall rating
 
1.3
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
3.0
Suncruz is no longer what it use to be. They took a good thing and ruined it.They got rid of the big casino boat and replaced it with a tiny, old and outdated, dirty boat. There's maybe 50-60 machines and half of them are broken, along with the ATM. They charge for drinks and food now too. Employees look miserable and act like they are being held against their will. I tried speaking to one the employees about all the changes and she mumbled something about a management change. The only positive things I can say about my recent experience is that the liquor and beer selection (because they make money off of the sales now) and Entertainer are a lot better than before. They should change their business to a booze cruise that offers a few slot machines instead of a casino cruise that offers booze. When almost half of the whole 50 slot machines they have are broken and only one BJ table open, it makes you wonder why they call it a casino to begin with.
D
Was this review helpful? 7 4

Comments

1 results - showing 1 - 1
Ordering
November 25, 2015
I agree with Debbie. They ruined it. Wife and I used to go 3-4 times a year. When they changed boats once was enough. Lots of people getting off commented they wouldn't be back.Don't see how they stay in business.
H
harold
1 results - showing 1 - 1

Title