Review Detail

2.8 33
Florida 10226
Tropical Letdown
(Updated: May 25, 2015)
Overall rating
 
2.0
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
5.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
2.0
The best experiences on this cruise was the entertainment by the singer, Jacob, and the excellent food service by Malcolm and Cassie! Jacob,the singer cheered up the dull cruise with his pleasant personality and great rendition of popular tunes. five stars for Jacob! Malcolm and Cassie were exceptionally courteous, outgoing and efficient as they tended bar and served food. Otherwise, I waited over half an hour over a broken slot machine, then moved to another. The ship is like a tub with slots. and the bathroom was down a steep of stars with one and a half railings and the steps were steep to the the top deck. The ship isn't safe for anyone handicapped, and if the slots don't work, what about the rest of the ship (the ship stalled half way out). The ship is tiny and should only hold sixty people. Staff and entertainer were exceptionally helpful and they made the cruise bearable! Thank you staff! Cruise was terrible and made me feel sick from the dirty, smelly boat.
JC
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