Review Detail

2.8 33
Florida 10182
stuck on boat
(Updated: July 09, 2013)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
went on boat sunday 7/7/13 .3.30 shuttle. We were supposed to return on the 8pm shuttle, but to our surprise the shuttle didn't show up. When we asked the rude staff where the shuttle is not one of them knew anything. We waited almost an hour before someone came on the intercom to inform us the machines would be shutting down because we had to go meet the shuttle. Still no one knew what was going on. well the big boat circled around for about 45 minutes and shuttle finally arrived. Meanwhile people were getting calls from relatives waiting for them at the doc since 9pm It is now 11pm. We still never found out why we were stuck on that boat for almost 3 hours after we were supposed to be back in port. Will never go on this boat again, it is no fun not knowing if you will ever see land again.
J
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