Was told when I received my gaming card that I have to spend $75 in points before getting my $15 compt Dania Dollars. Went to collect them was told it was $10 not $15. First scam... Computerized roulette plays high when you play low plays low when you play high.etc.etc.. Almost impossible to win. Played slots. Have $5 showing on the machine ,win three the same and the balance went to $4.40 with a $1 bet .So I won and lost money! Pit crew tells me that when I put money into the machine that I lose it!? Tells me I won 40 cents ? Then it would be $5.40 yes...? No! Not with a $1 bet and you don't lose anything if you win! WTF!
Never eat at the Roasters n Toasters and pay with Debit Card as they charge you card twice and do not notify customer. In addition, you call to speak to manager an Armando returns your call after about an hour when you are told he would call back in a couple of minutes. Furthermore, they do not refund the double charge for 4 to 5 days. Really bad customer service. This is not the norm in any of the other casinos in Florida and I have been to them all. If I would have been notified of this being your standard operating procedure as informed by Armando I would have paid the $4.00 charge at ATM and paid cash. Truly disgusted with service and assistance of management. I will spread the word so others do not go through the same horrific experience!!!!!
The Poker Games against the house (dealer) are a RIP OFF at Dania Casino.
On 3 Card Poker--you do not get paid on the Pair Plus Bet even if you get a pair unless you beat the dealer---The Seminole Classic Casino and Hard Rock Casino pay you for that pair on their Pair Plus Bet each time you get a pair or better whether or not you beat the dealer. YOU GET RIPPED OFF at the Dania Casino.
On Ultimate Texas Hold EM (another RIP OFF at Dania Casino) you do not get paid on the TRIPS Bet even if you get trips or better--instead you lose your money unless you can beat the dealer. The Seminole Classic Casino and Hard Rock Casino pays you every time for any TRIPS or better each time even if the dealer beats you. YOU GET RIPPED OFF at the Dania Casino.
The food service is horrendous and they never have any regular poker tables in action, Their promotions are a joke, You get a way better deal on promotions at The Isle or any other casino.
The place is a ghost town and its just a JOKE!!!!!