My husband and I went to Harrington Casino and everyone was awesome. There were NO "rude" employees there. They have a really nice atmosphere, great buffet, and a really nice lounge for VIP's - The Black Diamond Lounge. Everything is handicap accessible as well. It is a smaller casino but big on customer service. They have entertainment, i.e. bands and shows all the time.
We will be going back for sure. :))
Without a doubt the rudest casino I have ever been to. I went up to a floor manager with a very legitimate concern about handicap access, he looked and me and said what 'dya want me to do, I'm getting off in ten minutes and walked away. We went to a customer service person she listened said " I can't believe he said that"!!! I'm so sorry....... and that was it. Never going back ..would not recommend to anyone!!!!!!
Harrington, or Midway as it was known when it started, is a small but friendly casino with just about anything you want. The food is, although not what it once was,good. The slots are usually friendly, and they have the best selection of table games in Del. I can remember what this place was the day it opened, and I can tell you that it has come a long way, just as Dover has. If you're looking for a night of fun and your in the area, Harrington is the better casino in Del.
I have been to AC, Las Vegas as well as many local casinos. This isn't the biggest nor the nicest. However, it is close and on the way to the beach. Of the three casinos in DE, it is the best one for table games. It seems like we never do well at the slots. Dover seems to have a higher payout. Delaware Park is terrible. I am not sure what the payout percentage is for their slot machines.
They used to have a 6 or 8 deck shoe but most of their games are now on the constant shuffle machines. I think it gives the house slightly higher odds. They report the high roller room has 6 or 8 deck shoes.
The buffet is the best one out of the three casinos in DE. The food can be very good or mediocre depending on the day or when the fresh food comes out. Usually it has been fine for us.
The dealers for the most part are very nice and will try to help novices at Blackjack and Craps. There are a lot of newbies at the $2 Blackjack tables and they often do questionable things, but I don't know if if makes much of a difference with the constant shuffle machines.
If you go regularly, they have gotten better at comps to keep you coming back.