Mohegan Sun Casino

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3.1 (22)
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User reviews

22 reviews
5 stars
 
0%
 
41%
 
36%
 
18%
 
5%
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Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
23 results - showing 1 - 5
1 2 3 4 5
Ordering
Using up my points and then not going back
(Updated: October 03, 2011)
Overall rating
 
2.6
Slots
 
3.0
Table Games
 
2.0
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
3.0
Food & Drink
 
4.0
Mohegan Sun has recently decided to become unfriendly to video poker players. While the pay schedules seemed to be improving, the players club has decided to not award points to people who play 9/6 jacks or better or 8/5 bonus poker. Once my points are used up at their restaurants, I will be playing at Foxwoods.
SR
Comments (0) | Was this review helpful? 6 0
Disappointed
(Updated: July 28, 2013)
Overall rating
 
2.4
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
N/A
Food & Drink
 
4.0
I am very disappointed in mohegan sun. They have tightened their slots so much, they are worse then empire city. The bonuses are few and far between. You can play for awhile and not see any wins. I use to, on a bad day come back with what i played, not anymore and the place was packed saturday morning. Mohegan you have to give to receive. Guess what, thank you for breaking my addiction. I will not be back. Greed got the best of them.
A
Comments (0) | Was this review helpful? 5 0
Down Hill
(Updated: December 01, 2011)
Overall rating
 
1.9
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
2.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
3.0
Food & Drink
 
3.0
This place is sinking faster than a submarine with a screen door.
The comps are not what they used to be.
I think the bad economy has made these folks feel that your money is just not enough.
The staff is still nice and the hotel too.
The gaming leaves much to be desired.
No wonder they are having financial problems.
NO LONGER A GOOD PLACE TO GO.
Save your $$ and go to AC!
JF
Comments (0) | Was this review helpful? 5 0
Very Disappointed
(Updated: February 11, 2014)
Overall rating
 
2.5
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
3.0
Player's Club
 
3.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
N/A
Food & Drink
 
5.0
I went to Mohegan back a few years ago but had a few horrible no payout at all, not even a 5 dollar win, trips so I have been going to Foxwoods instead.. Finally I decided to make the journey over to Mohegan to see if they changed and that was a mistake. The Food is unbelievable(BBQ restaurant was amazing), the drinks are good, the slot machines do not pay at all, and the dealers have no personalities at all. The layout of this casino is horrible tables are spotty and all over the place, the slot machines are mixed denominations and not clearly marked. The free music at the wolfs den is awesome and they got great bands... but still it is not worth spending the hour and a half to drive there. I will be going back to Foxwoods where I can win at least once every $20. Mohegan you disappointed me and my girlfriend.
J
Comments (0) | Was this review helpful? 4 3
Complaint
Overall rating
 
3.7
Slots
 
4.0
Table Games
 
4.0
Customer Service
 
3.0
Player's Club
 
3.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
4.0
Food & Drink
 
4.0
I visited Mohegan Sun on Saturday, February 13, 2016. I ate and play at the tables. The atmosphere was great. My only problem was when I went to start up my car it wouldn't start. I ask a nice security guard for help and he called transportation for me whom came after a while cause I wasn't the only one with car trouble. They jumped the car twice but it still wouldn't turn on so I was told to see if they were any rooms available cause they would again later in the day but everything was sold out. The weather was below freezing and I sat on a couch in the hotel lobby but told to leave to where the buses come in. Once I went over there it was like being outside freezing cold and I do know this a business but there were other people in the same situation as I. It would helped if the heat would of been on r given a blanket to stay warm. Instead I ended up walking around to stay warm.
ND
Comments (1) | Was this review helpful? 2 0
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