Double Eagle Hotel & Casino

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2.7 (6)
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6 reviews
 
33%
4 stars
 
0%
 
17%
2 stars
 
0%
 
50%
Overall rating
 
2.7
Slots
 
3.0(6)
Table Games
 
2.3(6)
Customer Service
 
2.7(6)
Player's Club
 
2.8(6)
Gaming Atmosphere
 
2.8(6)
Amenities or Hotel
 
2.8(6)
Food & Drink
 
2.7(6)
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Double Eagle Casino Hotel Cripple Creek CO
(Updated: December 27, 2011)
Overall rating
 
3.3
Slots
 
4.0
Table Games
 
1.0
Customer Service
 
3.0
Player's Club
 
4.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
4.0
Food & Drink
 
3.0
In my opinion, one of the two best casinos in Cripple Creek. Slots are fairly loose. Have stayed at the hotel and the room was extremely nice with beautiful mountain views. Their players club seems pretty generous and they have free coffee and soda machines in the casino. A relaxing place to spend some time if you can get some of your money back out of the machines. In fact, Cripple Creek is a fun place to go with melodramas at the Butte Opera House and a free museum which showcases the mining history of Cripple Creek.
B
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Don't spend your money at the Double Eagle - What
(Updated: December 02, 2016)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
I was visiting Colorado to see family when we decided to go to Cripple Creek. We went to the Double Eagle Casino since it was recommended by my Son's wife. My wife and I was at the bar and we were attended to by a waitress with a heavy foreign accent. We was served our drinks and my husband had money sitting on the bar. My husband simply asked the bartender if she was from the Ukraine since our son's wife was from the Ukraine. This barmaid responded indignantly with "I am Russian"! She then took my husbands money from the bar and went to the cash register on the other side to give back our change. When she came back with our change in her hand, Instead of placing my husbands change on the bar, she threw it in his face. We was simply trying to make conversation not trouble. We had no intention of insulting anyone. Needless to say we are done with this casino and strongly suggest if anyone goes to this casino, do not interact with the staff! You may get a face full of change or worse!
SJ
Comments (0) | Was this review helpful? 1 0
Very nice place
Overall rating
 
5.0
Slots
 
5.0
Table Games
 
5.0
Customer Service
 
5.0
Player's Club
 
5.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
5.0
Food & Drink
 
5.0
I only played the slots, but won a free hotel night and $10 in food. I also won some small jackpots and only played there one night.

They have Senior days on Mon and Tues and offer great deals. Very clean safe casino with lots of new machines and fun games. I'll be back. Nicest casino in Cripple Creek. Very friendly staff.
A
Comments (0) | Was this review helpful? 1 1
STAY AWAY FROM THIS PLACE!!! They have no issues
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
STAY AWAY FROM THIS PLACE!!! They have no issues humiliating you. I'd give ZERO stars if I could. I had never been to a casino in my life up until this year. My husband has been slowly taking me to the casino's in Cripple Creek over the past few months to show me how much fun one can have there. August 14th was anything but fun. It had been my birthday on the 4th, we thought that a trip to a casino that I had not been to was a good way to celebrate the occasion. I turned 40 years old this year; but, I know I look much younger, mostly because I always get carded, no matter where I go. Anyway, my husband and I had about $100 to spend, not much but enough to play some slots and have a pretty good time. I wanted to be comfortable so I wore a black T-shirt and jeans. BIG MISTAKE.. apparently, they only want "high rollers" here. As I was walking around, I noticed that a security guard, a little older than me was following my husband (who has some tattoos from his rebellious youth). He's now a prominent business owner in Colorado Springs. Anyhow, I went over to his side, and this security guard decided that he would move his entire body within inches of mine and then proceed to put his face just a couple of feet in front of mine, in a very dramatic and creepy manner. It's the best way to describe it. When we moved to go to another side of the hotel, he stood in front of the machines that we were trying to get to and even when he saw that we were trying to get to those specific machines, he just stood there. Not because he couldn't see us or hear us, but because HE COULD. When I told him that his actions made me uncomfortable, he smiled, and said nothing. No explanation, no apology, NOTHING. I told him that I was going to leave because of this behavior. A colleague of his overheard and sarcastically stated, "well then you have a great day ma'am". To make matters worse, as I was cashing out my ticket, both were huddled with another employee (this one female), with what seemed like laughing and dirty looks in my direction. Wow. I've never felt so humiliated in my life by complete strangers whose sole purpose is to make my stay at the casino more pleasurable. I sat in my husband's car for an hour before I stopped crying. Eventually we went to Century Casino and Bronco Billie's, where thankfully everybody was super nice and Century even gave me an extra gift for being such a trooper about my experience with Double Eagle. Bronco Billie's comped me a meal. I was surprised because it wasn't even their mistake, the Double Eagle should have paid for that stuff. I didn't even get an apology from them. I'd also like to mention that we won nothing here.
D
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Omg thanks
Overall rating
 
5.0
Slots
 
5.0
Table Games
 
5.0
Customer Service
 
5.0
Player's Club
 
5.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
5.0
Food & Drink
 
5.0
Thanks
SV
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