JACK Cleveland Casino

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2.4 (32)

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Details

Address

100 Public Square

City

Cleveland

State

Ohio

Zip Code

44113

Country

United States

Phone

(216) 297-4777

Website

https://www.jackentertainment.com/cleveland/

Note: This casino was formerly the Horseshoe Casino Cleveland.

Toll-free Number: (855) 746-3777

Restaurants: 4

Buffet: B- $26(Sun) L- $20 D- $28/$33(Thurs)/$20(Fri/Sat) Prices subject to chage; Buffet closed on Mondays and Tuesdays.

Casino Size: 96,000 Square Feet

Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Poker, Baccarat, Pai Gow Poker, Let it Ride, Three Card Poker, Four Card Poker, Mississippi Stud, Sportsbook

Special features: Stadium style table games available. Buffet discounts for Players Club members. Parking rates vary based on day of the week and level of play.

Try an online casino for FREE! Use any of our great No Deposit Bonus Codes. No credit card needed, just sign up and start playing!

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User reviews

32 reviews

5 stars

4 stars

22%

3 stars

25%

2 stars

22%

1 star

31%

Overall rating

2.4

Slots

2.4(32)

Table Games

2.0(25)

Customer Service

2.6(32)

Player's Club

2.1(32)

Gaming Atmosphere

2.8(32)

Amenities or Hotel

2.5(19)

Food & Drink

2.3(32)

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Name

Review Title

Ratings

Slots

Table Games

Customer Service

Player's Club

Gaming Atmosphere

Amenities or Hotel

Food & Drink

Comments

Nice casino

January 30, 2020

Overall rating

4.0

Slots

4.0

Table Games

4.0

Customer Service

4.0

Player's Club

4.0

Gaming Atmosphere

4.0

Amenities or Hotel

4.0

Food & Drink

4.0

Nice Casino all the latest machines great atmosphere

Richard

Comments (0) | Was this review helpful? 0 0

NO MONOPOLY SLOTS!

October 06, 2018

Overall rating

1.0

Slots

1.0

Table Games

1.0

Customer Service

1.0

Player's Club

1.0

Gaming Atmosphere

1.0

Amenities or Hotel

1.0

Food & Drink

1.0

No Monopoly Slots!

Tyrone Biggums

Comments (0) | Was this review helpful? 0 0

Jack Casino Nothing But Jacked Slots.

June 20, 2018

Overall rating

1.2

Slots

1.0

Table Games

1.0

Customer Service

1.0

Player's Club

1.0

Gaming Atmosphere

2.0

Amenities or Hotel

1.0

Food & Drink

1.0

Don't waste your time and money. I've visited this place 5x and never won more than $10 measly dollars on any of the slots. The casino in Northfield is no better. You leave feeling like the owner's are extremely cheap and closed fisted, compared to the casinos in Columbus and Toledo. I'm never going to Jack Casino again. This place is simply awful.

Christopher

Comments (0) | Was this review helpful? 6 0

Jack casino is a. Joke

March 15, 2018

Overall rating

2.2

Slots

2.0

Table Games

2.0

Customer Service

3.0

Player's Club

2.0

Gaming Atmosphere

2.0

Amenities or Hotel

2.0

Food & Drink

2.0

What a joke that place is I have been a hi level k member for a few years. The comps are terrible. The host only calls you when they want you down for something. I earned alot of teir January and February. But free play keeps going down. They takeaway about all our old offers. It was much better when it was the horshoe. I'm am done with that place along with many of my other k member friends.

Dean c

Comments (0) | Was this review helpful? 3 2

What a joke

March 12, 2018

Overall rating

1.6

Slots

1.0

Table Games

1.0

Customer Service

2.0

Player's Club

1.0

Gaming Atmosphere

2.0

Amenities or Hotel

2.0

Food & Drink

2.0

What a joke your place is I'm done with it and many of my other k member friends. Can't get on craps because they are short handed employees tell me it's because Jack Cleveland only will hire them part time to save money. Also your slots are a joke if you really want to lose fast just go in hi limit room that will drain your wallet fast. Haven't heard from host in a month. And I have more teir then ever before but my free play keeps going down. You can have it

Dean Campbell

Comments (0) | Was this review helpful? 3 1

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