Since the Newest GM has been running the show, the basics are being met .... And Much More! He is very professional ....And he is always available. This, of course, is where the huge Valley Fire wiped out the entire area in 2015. The GM, Mark K, still dedicates himself to helping the victims in any way he can! Impressive Improvements so far! They still have no food service that is 24 hours .... And occasionally, the middle of the night crew treat customers "guests" like trespassers..... Have they forgotten where their pay checks are coming from??? Three years ago, I was asked Not to LOITER at 4 a.m. .... This was while I was a guest of the hotel, and after spending over $1,000 in one day. This is absolutely Not Professional.