I'm was a Diamond VIP club member until I was charged with felony vandalism and told I was excluded from the property. But if I had the money to pay for the broken glass in full that I would he allowed to be reinstated by the commoner. I have been a player at this facility for about a year and lose ALOT OF MONEY ? here. But occasionally I do win some I was playing this slot machine and the spin button kept malfunctioning I got irritated and didn't realize that I had broken the glass around-the-clock button I continued to play and was contacted by DPS and asked if i was playing at that slot machine and I answered in the affirmative.I offered to pay for the damage $1000.00 plus but since I didn't have the full amount they had me arrested and charged with felony vandalism. Sure I got carried away in the moment but by no means was it done with intent to break the glass ;.that was not my intention. But yet I'm not allowed back on the property for a year. This place is great entertainment but alot of the slot machines (buttons) have been broken foe a while.
Every day of the week there is a FREE tribute band show at Rock & Brews inside the casino! Plus on Monday nights there is KARAOKE w a real band (in the Tukit Lounge)....
i loved san manuel back to 2007 to 2014. but now the slots are 0000000 not paying anyting . But castumer service is good drinks coffee always there . If you going for a fun its good but dont expect winning money i am sorry but thats the way new managment are today in San Manuel . its just my opinion go have a fun drop your money if you going to gamble and go home. The last casino operation manager was RUN he was real business person that time people where happy loose some winn some but today i think they loosing business because how long well take people to relize they never winn anything. its steel good plays to go have a fun and leave dont try to gamble over your limits be smart.
Try Morongo or Saboba first. I hit a $2000.00 jackpot over a month ago. They refused to pay it off stating that I was still under a one year SELF BAN from a couple years prior. After the year was up I did what the casinos management told me to do when I signed the one year contract. For around nine months I gambled there every week. If there was a problem with me gambling there it should have been addressed prior to me winning a jackpot. They are thieves. This is the second time this has happened at this casino.
I've been visiting this casino since the 90s when it was a tent and you used to win on slots and table games. Now you're lucky to leave this dump breaking even. I currently am a diamond VIP member and have been for the past 3 years. I have nearly 1,000,000 tier points. Yes one million points on my players card and I not once do I ever get comped for any hotels, have to beg for tickets to go anywhere and still get rejected, I get harrassed by staff to kick me off machines when I'm winning for "maintenance." My free slot play is never increased, I have no privileges like they promise you once you reach diamond. In fact, I was winning more when I wasn't diamond or when I dont use my players card. So if you have money to throw away, and want to get harrassed by hookers, crackheads, drug dealers and the staff then this place is perfect for you. Oh they do offer free hot dogs and tap water. Avoid this place, I highly recommend driving 30 more mins and going to another casino. Do not try to get diamond VIP level. They will just screw you over. Casinos are regulated to payout 85-95% on slots. But this Indian casino has no regulations and the gaming commission is run by the tribal leaders.