Review Detail

2.6 18
OUT OF YOUR MINDS!!
(Updated: November 02, 2016)
Overall rating
 
1.9
Slots
 
3.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
3.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
I have been a weekly customer for many years. It's always been hard to eat at San Manuel, but now it's crazy. The Buffet give-away keeps the buffet lines too long and the buffet is too crowded. Now you have closed the Sports Watch, the only quiet place to sit and enjoy a meal under $150.00 They opened a rock and roll restaurant that you cannot stay in more than a few minutes without ear damage from the mind blasting music. The servers have to wear ear plugs! Hospitallity has never been their strong suit but this new deboggle, is beyound belief. I am a Diamond player and I talk to a lot of regulars who go there and spend the day. They have no where to sit and have a comfortable meal that's under $150.00. It's a real shame. I hate the new changes and I'm going to make some gambling changes of my own.
G
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Comments

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Ordering
October 17, 2017
Gary -

Thanks for the awesome feedback. We take great pride in the Culinary offerings here at San Manuel Casino. Rock & Brews has gotten some tremendous feedback, as has our upgrades at the buffet and the fabulous AYCE Lobster Buffet every Thursday, plus our new JBQ - Just Barbecue, which serves up great BBQ and it is legit - even serving beef ribs! Yum. Have you tried it? We also opened George Lopez's Chingon Kitchen and added a Pizza spot to our Food Court: https://sanmanuel.com/dining.

Tons of great updates with more on the way - only the best for our guests! Please do reach out to us on social channels (@SanManuelCasino), hit us up in our Contact us box: https://sanmanuel.com/about-us/contact-us or reach out to your Host as a Diamond Club member.

Let us know how we can make your dining experience better.

Thanks!
-San Manuel Casino
SM
San Manuel Casino
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